KRISTEN PEARCE

· Exceeded Sales Targets & Revenue Goals: Generated $25+ million in annual team revenue, consistently ranking as a top-performing agent. Closed 75+ properties annually, maintaining a 100% list-to-sale price ratio through expert pricing and market strategy.

· Client Acquisition & Retention: Developed a robust client network, driving repeat business and referrals through exceptional relationship management and personalized service. Earned the highest number of 5-star reviews on the team.

· Strategic Negotiation & Transaction Management:

Guided clients through the sales process, from offer strategy to contract negotiation and closing, overcoming objections to ensure smooth transactions and earning repeat business.

· In-Depth Market Analysis & Competitive Pricing:

Leveraged market knowledge, trends, and pricing strategies that consistently exceeded list-to-sale price ratio expectations, positioning properties for successful outcomes.

· Lead Generation & Sales Growth: Utilized a variety of sales strategies, including cold calling, referrals, and targeted outreach to generate a steady stream of high-quality leads, fueling consistent sales growth.

· Seamless Transaction Management: Coordinated all transaction aspects, including inspections, appraisals, and financing arrangements, minimizing delays and ensuring timely closings and smooth operations.

· Client-Centric Approach & Satisfaction: Maintained strong relationships through a client-first approach, delivering consistent follow-through, clear communication, and tailored solutions that met individual needs, enhancing client experience and fostering repeat business.

· Mentorship & Team Collaboration: Mentored new agents and shared best practices, ensuring team success, timely closings, and successful outcomes.

Sales Performance & Customer Engagement in Hospitality:

· Boosted Sales Performance & Revenue: Enhanced sales performance by strategically promoting menu items, upselling specials, and exceeding sales targets, while maintaining high customer satisfaction.

· Exceptional Customer Experience & Loyalty: Delivered personalized service, engaged guests, and addressed concerns, building lasting relationships that encouraged repeat business and positive feedback.

· Team Collaboration & Productivity Enhancement:

Fostered a collaborative team culture to boost productivity and morale through open communication, shared accountability, and a customer-focused approach.

· Operational Flexibility & Efficiency: Demonstrated adaptability, seamlessly transitioning between front-and back-of-house roles, ensuring smooth service and maximizing customer satisfaction.

· Sales Operations Support: Assisted with scheduling, inventory management, and sales reports to maintain operational efficiency.

· Financial Accuracy & Accountability: Managed cash handling, sales reconciliation, and inventory with precision, ensuring accurate records and safeguarding revenue integrity.

· Efficient Shift Transitions & Operational Preparation:

Streamlined opening and closing procedures, ensuring smooth transitions between shifts with accurate cash drawers, inventory, and sales reporting.

· Maximized Team Efficiency & Sales Performance: Promoted a positive and productive work environment, driving sales growth through teamwork, effective communication, and shared accountability.

Sales & Client Engagement in Educational Travel Programs:

Collaborative Sales Strategy & Educational Alignment: Partnered with educators nationwide to promote international travel programs that aligned with state standards and curriculum goals. Worked with program leaders to select destinations and formats, driving adoption and ensuring educational relevance.

· Tailored Travel Solutions & Client Needs Analysis: Utilized exceptional listening and research skills to deeply understand the unique needs of each client, crafting customized travel packages that aligned with their budget and educational objectives.

· Customer Experience & Relationship Management: Provided exceptional customer service and support throughout the planning process, fostering long-term client loyalty.

· CRM Optimization & Sales Tracking: Utilized CRM tools to manage client interactions, track sales pipelines, and monitor engagement metrics, improving data accuracy, follow-up efficiency, and overall sales performance.

· Industry Insight & Competitive Positioning: Stayed informed on trends and competitor offerings to position travel programs as the best fit for the clients' educational needs.

· Process Improvement & Operational Efficiency: Enhanced booking processes by identifying key improvements, reducing errors, and accelerating timelines, leading to higher customer satisfaction and smoother trip planning.

Tailored Learning Solutions & Results-Driven Strategies:·

Customized Instructional Solutions: Designed and executed differentiated lesson plans, aligning with curriculum standards while adapting to the diverse needs and learning styles of students, focused on delivering personalized, effective learning experiences to enhance student success.

· Influence & Engagement: Fostered strong relationships with students, families, and staff, building trust and a shared commitment to success. Maintained transparent, consistent communication on academic and behavioral goals, using persuasion and influence to effectively present complex concepts to diverse audiences.

· Client-Centric Approach: Developed strong relationships with families and stakeholders through clear, consistent communication on student progress, ensuring alignment with academic and behavioral goals.

· Strategic Goal Alignment & Performance Tracking: Implemented data-driven strategies to monitor and improve student progress, utilizing formative assessments and individualized learning plans to exceed academic expectations and enhance student performance.

· Behavioral Management & Environmental Leadership: Developed and implemented a results-driven, school-wide behavior management system, reducing negative behaviors and conflicts by 25% within the first year. Created a positive, supportive classroom environment that promoted engagement and student growth.

· Cross-Functional Collaboration & Professional Development: Collaborated with colleagues and leadership to design cross-curricular programs, facilitating professional development to elevate instructional practices and team performance.

· Diverse Learning & Differentiated Instruction: Applied creative instructional methods to address varied needs, delivering targeted support to enhance comprehension, critical thinking, and overall academic achievement.

· Mentorship & Leadership Development: Mentored student-teachers, practicum students, and junior staff, sharing expertise and providing guidance to develop their instructional skills, while promoting a culture of growth, collaboration, and continuous improvement.

· Technology Integration & Process Optimization: Utilized educational technology tools to enhance learning engagement, streamline classroom operations, and improve student outcomes.

· Curriculum Development & Innovation: Contributed to the development and enhancement of school-wide curricula through collaborative team efforts, ensuring programs met state standards and adapted to the evolving needs of students.

· Results-Oriented Programs: Facilitated individualized instruction tailored to students with diverse learning needs, implementing targeted strategies to improve reading comprehension, problem-solving, and life skills development.

· Data-Driven Improvement: Leveraged performance metrics to track and analyze student growth, adjusting teaching methods as needed to ensure consistent academic growth and continuous improvement.