Kristen P. Groh
Tavernier,USA
Summary
Management expert with a strong background in organizational efficiency and advanced life support. Proven track record in maintaining precise records and enhancing operational workflows. Skilled in fast-paced environments, focused on improving service delivery and customer satisfaction.
Overview
21
21
years of professional experience
Work History
Owner/Operator
KC Liquid Assets
Tavernier, Florida
10.2022 - Current
- Prioritized and organized tasks to achieve service goals efficiently.
- Engaged customers through effective interpersonal skills during in-person and phone interactions.
- Identified customer needs promptly to provide tailored assistance.
- Completed day-to-day duties accurately to maintain operational standards.
- Assisted with customer inquiries, enhancing overall satisfaction levels.
- Managed time effectively to meet all deadlines and ensure timely task completion.
Nurse Assistant
Monroe County School District
Key Largo, FL
04.2022 - Current
- Assisting students, parents, and teaching staff.
- Assisting school nurse with injured/sick students.
- Managing and updating student files.
- Greet incoming visitors.
- Answer and direct incoming calls.
- Distributes messages, mail, and packages in a timely manner.
- Assists registrar with collecting and verifying paperwork for incoming students.
- Front desk duties, attendance, verifying visitor identification and background clearance.
Paramedic II
Queen Anne’s County Department of Emergency Services
Centreville, MD
12.2009 - 04.2022
- Providing Advanced Life Support to Queen Anne’s County and the surrounding areas.
- Maintaining vehicle and assigned equipment.
- Maintenance of records and reports relating to emergency patient care administered.
- Member of the Quality Assurance/Improvement group, provider quality assurance and compliance.
- Procurement and tracking of medications and medical supplies used by the department.
Paramedic
Dorchester County Emergency Medical Services
Cambridge, MD
01.2005 - 04.2018
- Providing Advanced Life Support to Dorchester County and the surrounding areas.
- Maintaining vehicle and equipment.
- Maintenance of records and reports relating to emergency patient care administered.
- Medical supply inventory manager.
Education
High School Diploma - College Prep
Randolph-Macon Academy
Front Royal, VA01.1993
General
Salisbury State University
Salisbury, MDSkills
- Self-motivation
- Customer service
- Management expertise
- Decision-making
- Ability to work under pressure
- Organizational proficiency
- Technical proficiency
- Team collaboration
- Independent contributor
- Emergency medical services background
- Computer program familiarity
- Office administration
- Record maintenance
- Emergency response protocols
- Adaptability within teams
References
Upon Request
Job Related Certifications And Licenses
- Driver’s License, Florida, C
- University Of Maryland Fire & Rescue Institute, Firefighter II, 2018, Firefighter I, 2006, Hazardous Materials Operations, 2005
- Maryland Institute of Emergency Medical Services, Paramedic
Timeline
Owner/Operator
KC Liquid Assets
10.2022 - Current
Nurse Assistant
Monroe County School District
04.2022 - Current
Paramedic II
Queen Anne’s County Department of Emergency Services
12.2009 - 04.2022
Paramedic
Dorchester County Emergency Medical Services
01.2005 - 04.2018
High School Diploma - College Prep
Randolph-Macon Academy
General
Salisbury State University
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