Kristen Pillans
Plano
Summary
Compassionate Registered Nurse with experience offering comprehensive patient care in outpatient environments. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care.
Overview
27
27
years of professional experience
Work History
RN, Clinic Nurse
Texas Oncology
11.2014 - Current
- Clinic coordinator for all patient care, including completing FMLA/disability paperwork, prior authorizations, physician consults, scheduling procedures, scans and blood transfusions
- Provides chemotherapy patient education in the outpatient clinic, including chemotherapy side effects and management
- Facilitates continuity of care by working as a team with physician, front office, financial counselor, pharmacists, and
- Performs patient histories and physical examinations under physician supervision; evaluates results and monitors treatment plans; maintains medical records.
- Assists in assessing, developing, coordinating, and revising teaching programs for patients.
RN, Surgical Oncology
Medical City Dallas
07.2013 - 11.2014
- Planning, coordinating, administering, implementing and evaluating total nursing care to assigned patients, including: medications, treatments, care coordination, pain management, and psychosocial care.
- Applying knowledge of the nursing process; assisting in assuring the highest quality of compassionate care is provided to all patients and families.
- Evaluating and documenting patient responses; monitoring/recognizing changes in physiological and psychosocial status; taking appropriate action based on assessment of the patient.
- Utilizing a multidisciplinary approach for patient and family care, with discussions and referrals to all multidisciplinary team members as needed.
- Unit Practice Council member – created electronic medical records navigation tool for nursing staff CAUTI champion day shift
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Monitored patient reactions to drugs and carefully documented findings.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
RN
Heeth House, HCS
04.2014 - 07.2014
- Delegate medication administration, activities of daily living to unlicensed staff for three residents
- Verify medications and new orders from providers
- Nursing assessments
- Develop nursing care plans for residents and care needs
- Educate/train staff members on residents’ individual care needs and new orders from providers
- Ensure residents’ safety and proper care
Medical Assistant (Volunteer)
Children & Community Health Center
06.2012 - 05.2012
- Triage patients: Vital signs, assessments, immunizations, patient teaching, assist providers with diagnostic tests/exams
Director of Research
Shelton Group
01.2000 - 08.2011
- Managed the GSA Research Team’s operations, including, global data collection and reporting, GSA Forum magazine, survey content and distribution, and all GSA reports/publications/tools/directories.
- Managed committees and working groups that address technological issues and increase efficiencies in the semiconductor industry.
- Managed GSA Awards process, analyzed and determined annual winners.
Administration & Production
Boston Consulting Group
11.1998 - 12.1999
Marketing Assistant
CIC Corp
02.1998 - 11.1998
Education
B.S. - Nursing
Texas Tech University
Lubbock, TX12.2014
A.D. - Nursing
Collin College
McKinney, TX05.2013
B.S. - Agricultural Journalism
Texas A&M University
College Station, TX12.1997
Blinn College
Bryan, TX12.1995
Skills
- Patient education
- Impeccable computer skills
- Blood products administration
- Medication administration
- Strong communication skills
- Vital signs
- Excellent ability to manage difficult situations
- Time and project management
- IV starts
- Mediport access
- Chemotherapy administration
- Compassion and empathy
- Quality improvement
- Basic life support
- Clinical judgment
- Health promotion
- Chart updating
- Lab result interpretation
- Precepting
- Family education
- Follow-up calls
- EMR systems
- Patient satisfaction and process improvement
- Reporting and documentation
Skillset
- Patient education
- Impeccable computer skills (MS Office, EMR)
- Blood products administration
- Medication administration
- Strong communication skills
- Vital signs
- Excellent ability to manage difficult situations
- Time and project management
- IV starts
- Mediport access
- Chemotherapy administration
Community Service
- Young Men's Service League (YMSL) - Philanthropic organization for mothers and teenage sons to help the community
- YMSL Parliamentarian
- Shri Ram Mandir Health Fair
- LifeCare Center of Plano – Lead range of motion activities, play games and visit with residents
- Children and Community Health Center of McKinney
- Copper Creek Estates HOA Board of Directors
- Neighborhood Crime Watch Coordinator
- Scouting America - Committee member
- Plano Senior High Soccer Boosters
- Custer Road United Methodist Church Summer Lunch Program
Licenses Certifications Memberships
- RN
- OCN
- BLS
- ONS Chemotherapy & Biotherapy
Timeline
RN, Clinic Nurse
Texas Oncology
11.2014 - Current
RN
Heeth House, HCS
04.2014 - 07.2014
RN, Surgical Oncology
Medical City Dallas
07.2013 - 11.2014
Medical Assistant (Volunteer)
Children & Community Health Center
06.2012 - 05.2012
Director of Research
Shelton Group
01.2000 - 08.2011
Administration & Production
Boston Consulting Group
11.1998 - 12.1999
Marketing Assistant
CIC Corp
02.1998 - 11.1998
A.D. - Nursing
Collin College
B.S. - Agricultural Journalism
Texas A&M University
B.S. - Nursing
Texas Tech University
Blinn College
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