KRISTEN POPOVICH
Bakersfield,CA
Summary
Highly organized Administrative Management professional with experience supporting executive leadership in a complex, fast-paced environment. Proven ability to manage executive scheduling, confidential documentation, operational reporting, vendor coordination, fleet administration, expense tracking, and cross-department communication. Strong leadership presence with exceptional organizational skills, discretion, and the ability to keep operations running efficiently while supporting management and team accountability.
Overview
10
10
years of professional experience
Work History
Assistant General Manager
AAFES
07.2025 - Current
- Managed and maintained the General Manager’s daily schedule and administrative priorities.
- Uploaded, organized, and tracked all operational documents using Windows-based systems.
- Prepared and managed BI reports, Big Rock reports, and other executive-level reporting.
- Communicated daily with department managers to ensure task completion and accountability.
- Acted as liaison between command staff and external agencies.
- Researched and onboarded vendors for service and operational teams on base.
- Processed and paid all internet and telephone service invoices.
- Managed government credit card purchases and performed monthly account reconciliations.
- Coordinated vehicle assignments, travel cards, and ensured appropriate documentation was completed.
- Maintained vehicle fleet records including mileage logs, oil changes, and tire maintenance schedules.
- Facilitated selling and rotation of fleet vehicles when new vehicles were acquired.
- Scheduled and coordinated HR appointments.
- Represented leadership at chamber and professional meetings when required.
- Managed incoming calls and executive communications.
- Created and managed company social media content including Facebook and Instagram.
Visual Merchandiser
AAFES
01.2023 - 06.2024
- Elevated visual presentations across lines by incorporating new trends and techniques.
- Led consistent visual merchandising operations by developing and implementing consistent standards.
- Created and maintained inspiring presentations with proactive adjustments to visual sets and expert solutions to merchandising issues.
- Assisted in setting up special events or promotional activities within store.
- Collaborated with store managers to develop effective merchandising strategies.
- Coordinated merchandise shipments and ensured timely arrival of new products for display.
- Photographed store displays for use in marketing materials or social media campaigns.
- Developed seasonal promotions and window displays to attract customers during peak shopping periods.
- Assembled fixtures, mannequins, and other display elements according to manufacturer instructions or custom specifications.
- Ensured safety protocols were followed during all aspects of display installation and maintenance.
- Maintained clean, organized, and visually appealing store environments.
Supervisor
Amazon
03.2021 - 01.2023
- Attended and contributed to regular managerial meetings.
- Inspired teams using motivational leadership style.
- Monitored numerous employee activities and assigned tasks to cover demand.
- Communicated team priorities by leading meetings and giving presentations.
- Led teams through onboarding process for swift integration into daily operations.
- Tracked employee performance to determine areas of strength and improvement.
- Implemented safety protocols and ensured employees followed them consistently.
- Provided technical guidance and interpreted policies and procedures to assist employees in performing functional tasks.
- Confirmed merchandise location met storage requirements.
- Kept warehouse and work areas organized, clean and free from hazards.
- Trained new team members on proper inventory management techniques and company policies.
Package Handler
FedEx
12.2019 - 10.2020
- Handled a lot of packages per hour, consistently exceeding quotas.
- Verified shipment contents against paperwork to minimize errors.
- Stacked and moved pallets to proper storage area.
- Worked additional shifts with short notice.
- Worked quickly to process shipments and meet customer demands.
- Used RF scanner to pick products accurately.
Shipping Supervisor
Zumiez
02.2016 - 12.2018
- Collaborated with sales team to resolve customer issues related to shipments.
- Communicated regularly with suppliers to maintain strong business relationships and ensure delivery reliability.
- Monitored employee performance and provided constructive feedback through regular evaluations.
- Prepared reports on shipping metrics for presentation at management meetings.
- Trained and supervised warehouse staff in proper handling and storage procedures.
- Established key performance indicators KPIs to measure success in shipping operations.
- Managed daily shipping and receiving operations for efficient order processing.
- Maintained accurate inventory records to prevent shortages or overstocking.
- Assisted in hiring process for new warehouse employees, including interviews and background checks.
- Assigned manifests to dispatched drivers to meet shipping requirements and regulations.
- Supported shipping operations, assembling boxes and containers in advance for ease of use.
Education
Phlebotomist - Medical
Cali Phlebotomy
Murrieta06-2020
Bachelors Degree of Science - Marketing
Post University
08-2026
Skills
- Display building
- Sales Promotion & Seasonal Displays
- Customer Experience
- Multitasking
- Graphic Design & Photoshop
- Executive & Administrative Support
- Schedule & Calendar Management
- Microsoft Windows & File Management
- Vendor Sourcing & Contract Coordination
- Command-Level & External Agency Communication
- Government Credit Card & Expense Management
Brand Image Alignment
- Invoice Processing & Accounts Tracking
- Fleet Vehicle & Mileage Management
- Travel Card & Purchase Card Administration
- HR Appointment Coordination
- Meeting & Event Representation
- Social Media Management (Facebook & Instagram)
- Team Accountability & Cross-Department Communication
- Visual Merchandising & Store Presentation
- Organizational Systems & Office Management
- Leadership & Time Management
- Confidential Document Handling
Timeline
Assistant General Manager
AAFES
07.2025 - Current
Visual Merchandiser
AAFES
01.2023 - 06.2024
Supervisor
Amazon
03.2021 - 01.2023
Package Handler
FedEx
12.2019 - 10.2020
Shipping Supervisor
Zumiez
02.2016 - 12.2018
Phlebotomist - Medical
Cali Phlebotomy
Bachelors Degree of Science - Marketing
Post University