Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Kristen Quintero

Bakersfield,California

Summary

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.

Overview

3
3
years of professional experience

Work History

Receptionist

Mohawk Medical Group
11.2019 - 05.2020
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Processed payments and updated accounts to reflect balance changes.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
  • Observed strict HIPAA guidelines at all times according to company policy.
  • Entered patient information, including insurance, demographic and health history into system to keep all records up-to-date.
  • Took messages from patients and promptly relayed to appropriate staff.

Receptionist

San Joaquin Valley Pulmonary Medical Group
03.2018 - 11.2019
  • Efficient in Advanced MD Experience RECEPTIONIST | San joaquin valley pulmonary|, Handled call switchboard Scheduling Checking patients in and out.
  • Checking patient eligibility/Insurance authorizations Collecting co-pays and past due collections.

Receptionist

Pacific Pain Physicians
05.2022 - Current
  • Confirmed appointments, communicated with clients and updated client records.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
  • Maintained strong knowledge of basic medical terminology to better understand services and procedures.
  • Assured timely verification of insurance benefits prior to patient procedures or appointments.

Education

High School Diploma -

Santa Paula High School
Santa Paula, CA
06.2004

Skills

  • Patient Data Processing
  • Preparing Treatment Rooms
  • Patient Eligibility Requirements
  • Patient Referral
  • Outpatient Procedures
  • Multi-Line Telephone System Operation
  • Examination Preparation
  • EMR Systems
  • Learning Strategies

Timeline

Receptionist

Pacific Pain Physicians
05.2022 - Current

Receptionist

Mohawk Medical Group
11.2019 - 05.2020

Receptionist

San Joaquin Valley Pulmonary Medical Group
03.2018 - 11.2019

High School Diploma -

Santa Paula High School

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Kristen Quintero