Summary
Overview
Work History
Skills
Involvement
References
Certification
Timeline
Generic

KRISTEN RANDLE

Edgewater,FL

Summary

Property Management professional with over 15 years of real estate property management experience that ranges from conventional, senior living, affordable and multi million-dollar rehab assets. Experience includes portfolio management, with oversight of all aspects of operations including financial accountability and profitability, marketing, renovations/capital projects, asset repositioning, and physical asset management. Managed a diverse range of assets in multiple states including Florida, Georgia, South Carolina and Texas.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Regional Director

Royal American Management
01.2024 - Current

Oversee the day to day and long term operation success of over 50 communities and 5000+ units within the Florida / Georgia market.

  • Track and audit NOI, cash flow, revenue , marketing strategies and over all financial and economic performance of each property.
  • Created strategic plans to increase financial growth of more than 25% in first quarter portfolio wide.
  • Prepare and review annual business and marketing plans, rate plans, improvement plans and budgeting.
  • Create presentations, participate in and present ownership calls and provide high level recaps of each respective sites progress and financial state. Continued extensive communication with each owner and asset management team
  • Successfully provide leadership, support and mentorship of employees through training and strategic communication. Provided a work environment that promotes self-growth, customer service , collaboration and productivity to improve business and work moral.
  • Continuously maintain an average occupancy of 94% or higher portfolio wide while aggressively pushing rents, increasing income and reducing expenses.


Regional Property Manager

Royal American Management
11.2022 - 01.2024
  • Direct oversight of the conventional division
  • This portfolio consists of up to 1500 units in the Gainesville, Panama City and Miami markets
  • These assets include owner management and third-party management
  • Involved in new business development and take overs
  • Successfully completed lease ups in designated time frame and within financial budget
  • Prepared annual & monthly financial reporting and facilitate monthly financial review calls with clients
  • Prepare and develop budgets for each community to maximize profitability, while maintaining and enhancing the integrity of the asset
  • Reviews / audits property administrative, accounting and maintenance areas to ensure compliance with established policies and procedures; approves all exceptions of same
  • Continuously maintain an average occupancy of 95% or higher portfolio wide while aggressively pushing rents while exceeding NOI goals by 20% - 32%
  • Responsible for developing and training well accomplished teams to optimize standards and goals.

Regional Property Manager

Lloyd Jones Multifamily Investment
07.2019 - 11.2022
  • Direct oversight of a portfolio consisting of up to 2,800 units (10 assets) in the Central Florida, Florida East Coast, and the South Carolina markets
  • Assets consist of owner managed conventional, value add/renovations and senior living (55+)
  • Successfully navigated through asset dispositions and new asset acquisitions
  • Closely collaborated with asset management in monitoring asset financials and financial growth
  • Prepared annual & monthly financial reporting and facilitate monthly financial review calls with clients
  • Provide strategic direction among assets to ensure alignment of ownership/investor goals and business plans
  • Maintain constant communication with challenging investor and ownership groups (GP & LP Partnerships)
  • Assisted with new acquisitions and sales of multiple properties
  • Continuously maintain an average occupancy of 94% or higher portfolio wide while aggressively pushing rents (6-25% rent growth & 6-16% renewal rent growth) and income
  • Average LTO (lease trade out) for 2022 Q1 is 26% and as high as 40%
  • Continue to achieve a 20-24% ROI on renovation units in challenging markets all while repositioning assets
  • Responsible for developing well accomplished teams to optimal performance which has resulted in multiple year end awards such as “Property of the Year- Conventional”, “Property of the Year- Sr
  • Living”, “Most Improved NOI- YOY” and “Property Manager of the Year.”

Community Manager

Lloyd Jones Multifamily Investment
12.2012 - 07.2019
  • Managed a property consisting of 204 units in the Daytona Market
  • Involved in planning and oversaw semi-rehab units
  • Increased occupancy by 10% within first 60 days and maintained an average occupancy of 96% or higher
  • Exceeded NOI by $42K within the first quarter of taking over as Property Manager
  • Re positioned asset through aggressive market rent growth and marketing
  • Continuously monitored and pushed leasing velocity and occupancy growth while pushing rent growth and monitoring concessions and Loss to Lease bottom line
  • Assisted, planned, and oversaw large capital improvements
  • Analyzed and delivered accurate financial and operational performance reports
  • Work with supervisor and support departments to adhere to financial budgets and projections related to revenues and operating expenses
  • Continuously monitored and pushed leasing velocity and occupancy growth while pushing rent growth and monitoring concessions and Loss to Lease bottom line.

Community Association Manager

World Of Homes
11.2010 - 12.2012
  • Licensed Portfolio Manager with a portfolio of 8-10 communities in the Daytona and Orlando area including on and off-site management
  • Ensured compliance of all stakeholders with the association’s by-laws
  • Assisted the board of directors in managing and operating all aspects of the community association including financials, capital projects, communal areas and maintenance
  • Ensured residents complied with all rules and regulations
  • Conducted monthly and annual board meetings and site inspections
  • Managed all Estoppel request
  • Assisted the board of directors in each community in the creation and management of their budget and finances.

Skills

  • Mixed Use- Residential
  • Rehab/Value Add
  • Affordable/Section 8
  • Acquisitions/Due Diligence
  • Distressed/Challenging Assets
  • Financial/Budgeting
  • Building cohesive teams
  • Lease ups
  • YARDI
  • ONESITE
  • REALPAGE PRODUCTS
  • RENT MANAGER
  • YIELDSTAR

Involvement

  • AAGO
  • SCAA
  • SWFAA
  • NAA
  • NCFAA
  • FAA

References

  • MANDY DOUCET, Regional VP, Lloyd Jones LLC, 321-863-0891, Mandy.doucet01@gmail.com
  • JEFF BUISING, Chief Operating Officer, Lloyd Jones LLC, 954-914-3292, jeffbuising@gmail.com
  • STUART KELLER, SVP Investor Relations, Lloyd Jones LLC, 407-247-3323, skeller@lloydjonesllc.com
  • John Chapman, Regional Manager, The Bainbridge Companies, 404-285-9738, jchapman@bainbridge.com

Certification

  • CAM,Certified Apartment Manager - National Apartment Association

Timeline

Regional Director

Royal American Management
01.2024 - Current

Regional Property Manager

Royal American Management
11.2022 - 01.2024

Regional Property Manager

Lloyd Jones Multifamily Investment
07.2019 - 11.2022

Community Manager

Lloyd Jones Multifamily Investment
12.2012 - 07.2019

Community Association Manager

World Of Homes
11.2010 - 12.2012
KRISTEN RANDLE