Kristen M. Redman
Greensboro,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Senior Foreclosure Associate
RAS CRANE & PARTNERS, PLLC
Greensboro, NC
05.2022 - 11.2022
- Analyzed mortgage loan documents for high-volume caseload to confirm compliance with state and federal regulations prior to initiating foreclosure actions
- Performed title curative work on behalf of mortgage servicer clients
- Drafted pleadings for all stages of foreclosure proceedings
- Regularly appeared in state court foreclosure proceedings throughout North Carolina as counsel for the Substitute Trustee
Bankruptcy Associate
RAS CRANE & PARTNERS, PLLC
Greensboro, NC
03.2021 - 02.2022
- Analyzed probable outcomes of cases using knowledge of legal precedents
- Routinely negotiated on behalf of creditor clients with opposing parties to avoid litigation and mitigate financial impact
- Advised creditor clients on best practices to ensure compliance with the Federal Debt Collection Practices Act (FDCPA)
- Regularly appeared in state and federal bankruptcy courts throughout the State of North Carolina to advocate for mortgage servicer and automobile lender clients
Staff Attorney
TUGGLE DUGGINS P.A
Greensboro, NC
10.2015 - 02.2021
- Tracked and researched developing precedent and legislation in bankruptcy law to maintain expertise and best advise and advocate for clients
- Advocated for creditor clients before state and federal bankruptcy courts in oral argument by presenting facts and evidence in most favorable light
- Conducted legal research and conferred with colleagues with subject matter expertise to develop strategies and arguments in preparation for presentation of cases while managing a high-volume caseload
- Drafted and timely filed case pleadings to meet client and statutory deadlines
- Resolved post-judgment litigation settlements and default judgment orders in favor of clients
Clerk
TUGGLE DUGGINS P.A
Greensboro, NC
10.2014 - 10.2015
- Assessed cases for probable outcomes by researching black letter law and other legal authority, comparing fact patterns to those of precedential cases
- Worked with attorneys and staff to resolve pre-litigation disputes
- Researched legal authorities, statutory and case law and examined legal document drafts for compliance with procedural requirements
- Developed processes to organize and improve efficiency of newly established practice group
Inbound Sales Specialist
WELLS FARGO BANK, N.A.
Roanoke, VA
05.2010 - 08.2011
- Collaborated with teammates to enhance customer service experience and exceed team goals through effective client satisfaction rates
- Performed work in compliance with established regulations, policies and standard operating procedures
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
- Effectively communicated with customers about account changes, new deposit and lending products or services and potential account upgrades
Sales and Service Representative
WACHOVIA BANK, N.A.
Roanoke, VA
10.2002 - 05.2010
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages to retail bankers
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness
- Served as interim Team Support Leader and point of contact for teams of twenty plus bankers
Education
J.D. -
ELON UNIVERSITY SCHOOL OF LAW
Greensboro, NCBBA - Finance and Accounting
Roanoke College
Salem, VA12.2008
Bachelor of Arts - English Literature & Psychology
Roanoke College
Salem, VA05.2001
Skills
- Statistical Data Analysis
- Solution Quality Assurance
- Manuscript Preparation
- Delivering Presentations
- Advanced Research Techniques
Affiliations
Greensboro Bar Association; Greensboro, NC, 2015-Present
CLE Committee Chair, 2021-Present
Young Lawyer’s Section, Treasurer, 2016-2019
American Inns of Court; Greensboro, NC, 2016-2020
Guilford American Inn of Court Member, 2016-2020
International Women’s Insolvency & Restructuring Confederation; NC Chapter, 2016-2017
Executive Board Member, 2016-2017
North Carolina Creditors Bar Association; NC, 2016-2021
Corporate Governance Committee Chair, 2021
President, 2019-2021
Vice President/ President Elect, 2017-2019
Public Relations Committee Chair, 2016-2021
North Carolina Association of Women Attorneys; NC, 2016-2018
Education Committee Chair, 2018
Additional Information
- Awards: , Service Excellence Award (2010); Peer Leadership Award (2009, 2010); Top Sales Award (2005); Top 10% Recognition (2005-2007)
- Honors and Activities: , Delta Alpha Phi Honors Society; Psi Chi Honor Society
Professional Organizations
GBA
Timeline
Senior Foreclosure Associate
RAS CRANE & PARTNERS, PLLC
05.2022 - 11.2022
Bankruptcy Associate
RAS CRANE & PARTNERS, PLLC
03.2021 - 02.2022
Staff Attorney
TUGGLE DUGGINS P.A
10.2015 - 02.2021
Clerk
TUGGLE DUGGINS P.A
10.2014 - 10.2015
Inbound Sales Specialist
WELLS FARGO BANK, N.A.
05.2010 - 08.2011
Sales and Service Representative
WACHOVIA BANK, N.A.
10.2002 - 05.2010
J.D. -
ELON UNIVERSITY SCHOOL OF LAW
BBA - Finance and Accounting
Roanoke College
Bachelor of Arts - English Literature & Psychology
Roanoke College