Kristen M. Redman
Greensboro,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Senior Foreclosure Associate
RAS CRANE & PARTNERS, PLLC
05.2022 - 11.2022
- Analyzed mortgage loan documents for high-volume caseload to confirm compliance with state and federal regulations prior to initiating foreclosure actions
- Performed title curative work on behalf of mortgage servicer clients
- Drafted pleadings for all stages of foreclosure proceedings
- Regularly appeared in state court foreclosure proceedings throughout North Carolina as counsel for the Substitute Trustee
Bankruptcy Associate
RAS CRANE & PARTNERS, PLLC
03.2021 - 02.2022
- Analyzed probable outcomes of cases using knowledge of legal precedents
- Routinely negotiated on behalf of creditor clients with opposing parties to avoid litigation and mitigate financial impact
- Advised creditor clients on best practices to ensure compliance with the Federal Debt Collection Practices Act (FDCPA)
- Regularly appeared in state and federal bankruptcy courts throughout the State of North Carolina to advocate for mortgage servicer and automobile lender clients
Staff Attorney
TUGGLE DUGGINS P.A
10.2015 - 02.2021
- Tracked and researched developing precedent and legislation in bankruptcy law to maintain expertise and best advise and advocate for clients
- Advocated for creditor clients before state and federal bankruptcy courts in oral argument by presenting facts and evidence in most favorable light
- Conducted legal research and conferred with colleagues with subject matter expertise to develop strategies and arguments in preparation for presentation of cases while managing a high-volume caseload
- Drafted and timely filed case pleadings to meet client and statutory deadlines
- Resolved post-judgment litigation settlements and default judgment orders in favor of clients
Clerk
TUGGLE DUGGINS P.A
10.2014 - 10.2015
- Assessed cases for probable outcomes by researching black letter law and other legal authority, comparing fact patterns to those of precedential cases
- Worked with attorneys and staff to resolve pre-litigation disputes
- Researched legal authorities, statutory and case law and examined legal document drafts for compliance with procedural requirements
- Developed processes to organize and improve efficiency of newly established practice group
Inbound Sales Specialist
WELLS FARGO BANK, N.A.
05.2010 - 08.2011
- Collaborated with teammates to enhance customer service experience and exceed team goals through effective client satisfaction rates
- Performed work in compliance with established regulations, policies and standard operating procedures
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
- Effectively communicated with customers about account changes, new deposit and lending products or services and potential account upgrades
Sales and Service Representative
WACHOVIA BANK, N.A.
10.2002 - 05.2010
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages to retail bankers
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness
- Served as interim Team Support Leader and point of contact for teams of twenty plus bankers
Education
J.D. -
ELON UNIVERSITY SCHOOL OF LAW
Greensboro, NCBBA - Finance and Accounting
Roanoke College
Salem, VA12.2008
Bachelor of Arts - English Literature & Psychology
Roanoke College
Salem, VA05.2001
Skills
- Statistical Data Analysis
- Solution Quality Assurance
- Manuscript Preparation
- Delivering Presentations
- Advanced Research Techniques
Affiliations
Greensboro Bar Association; Greensboro, NC, 2015-Present
CLE Committee Chair, 2021-Present
Young Lawyer’s Section, Treasurer, 2016-2019
American Inns of Court; Greensboro, NC, 2016-2020
Guilford American Inn of Court Member, 2016-2020
International Women’s Insolvency & Restructuring Confederation; NC Chapter, 2016-2017
Executive Board Member, 2016-2017
North Carolina Creditors Bar Association; NC, 2016-2021
Corporate Governance Committee Chair, 2021
President, 2019-2021
Vice President/ President Elect, 2017-2019
Public Relations Committee Chair, 2016-2021
North Carolina Association of Women Attorneys; NC, 2016-2018
Education Committee Chair, 2018
Additional Information
- Awards: , Service Excellence Award (2010); Peer Leadership Award (2009, 2010); Top Sales Award (2005); Top 10% Recognition (2005-2007)
- Honors and Activities: , Delta Alpha Phi Honors Society; Psi Chi Honor Society
Professional Organizations
GBA
Timeline
Senior Foreclosure Associate
RAS CRANE & PARTNERS, PLLC
05.2022 - 11.2022
Bankruptcy Associate
RAS CRANE & PARTNERS, PLLC
03.2021 - 02.2022
Staff Attorney
TUGGLE DUGGINS P.A
10.2015 - 02.2021
Clerk
TUGGLE DUGGINS P.A
10.2014 - 10.2015
Inbound Sales Specialist
WELLS FARGO BANK, N.A.
05.2010 - 08.2011
Sales and Service Representative
WACHOVIA BANK, N.A.
10.2002 - 05.2010
J.D. -
ELON UNIVERSITY SCHOOL OF LAW
BBA - Finance and Accounting
Roanoke College
Bachelor of Arts - English Literature & Psychology
Roanoke College
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