Kristen Rivera
Commerce City,CO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
7
7
years of professional experience
Work History
Shift Lead
UPS
Denver, CO
08.2023 - Current
- Assisted in the training of new employees.
- Supervised the daily operations of the warehouse staff.
- Monitored progress of employees in order to ensure timely completion.
- Verified accuracy of incoming deliveries.
Operations Manager
Vindiola Group
Commerce City, CO
10.2021 - 01.2023
- Coordinated events, trainings, and meetings for staff and clients.
- Organized and updated databases, records, and other information resources.
- Managed supervisor itinerary and appointments
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Increased customer engagement through social media.
- Improved website visibility through implementation of SEO strategies.
- Assisted in training of team members
- Accomplished multiple tasks within established timeframes.
Closing Coordinator
RE/MAX Alliance
Arvada, CO
04.2021 - 10.2021
- Reviewed documents, contracts, and disclosures for transaction to process agent's closing to disbursing commission check.
- Established positive flow of communication with agents and office staff involved in closing transactions.
- Maintained checklists of required documentation and open issues affecting closings
Office Administrator
RE/MAX Alliance
Commerce City, CO
02.2018 - 04.2021
- Maintained electronic and paper filing systems for easy retrieval of information.
- Managed and properly accounted for petty cash issued to facilitate general office activities.
- Organized, facilitated and participated in community service efforts
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel
- Ordered and distributed office supplies while adhering to a fixed office budget
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
- Collected, recorded, and deposited escrow payments
- Reviewed documents, contracts, and disclosures for transactions to process agent's closing to disbursing commission checks
- Collected and recorded agent's monthly office bills.
Skills
- Communication
- Office Management
- Event Coordination
- Customer Service
- Teamwork and Collaboration
- Relationship Building
- Attention to Detail
- Time Management
Timeline
Shift Lead
UPS
08.2023 - Current
Operations Manager
Vindiola Group
10.2021 - 01.2023
Closing Coordinator
RE/MAX Alliance
04.2021 - 10.2021
Office Administrator
RE/MAX Alliance
02.2018 - 04.2021
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