Kristen Rivera
Operations Manager
Commerce City,CO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Digital Media Manager
DIG Marketing And Events
Commerce City, CO
07.2023 - Current
- Remained composed and highly professional in fast-paced and constantly changing environment, effectively handling challenging situations and difficult individuals to achieve objectives.
- Increased customer engagement through social media.
- Designed and implemented social media strategies to align with business goals.
- Suggested and implemented new features to develop brand awareness.
- Oversaw social media presence and aligned posts to include branding and trending ideas.
- Reviewed and optimized client sites to improve keyword targeting URL strategies, website architecture and content.
Operations Manager
Vindiola Group
Commerce City, CO
10.2021 - 01.2023
- Coordinated events, trainings, and meetings for staff and clients.
- Organized and updated databases, records, and other information resources.
- Managed supervisor itinerary and appointments
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Increased customer engagement through social media.
- Improved website visibility through implementation of SEO strategies.
- Assisted in training of team members
Closing Coordinator
RE/MAX Alliance
Arvada, CO
04.2021 - 10.2021
- Reviewed documents, contracts, and disclosures for transaction to process agent's closing to disbursing commission check.
- Established positive flow of communication with agents and office staff involved in closing transactions.
- Maintained checklists of required documentation and open issues affecting closings
Office Administrator
RE/MAX Alliance
Commerce City, CO
02.2018 - 04.2021
- Maintained electronic and paper filing systems for easy retrieval of information.
- Managed and properly accounted for petty cash issued to facilitate general office activities.
- Organized, facilitated and participated in community service efforts
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Ordered and distributed office supplies while adhering to fixed office budget.
Skills
Content scheduling
Social Media Management
Project Management
Spreadsheet management
Database Management
Excellent Communication
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Digital Media Manager
DIG Marketing And Events
07.2023 - Current
Operations Manager
Vindiola Group
10.2021 - 01.2023
Closing Coordinator
RE/MAX Alliance
04.2021 - 10.2021
Office Administrator
RE/MAX Alliance
02.2018 - 04.2021