Kristen Rivera
Operations Manager
Commerce City,CO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Digital Media Manager
DIG Marketing And Events
Commerce City, CO
07.2023 - Current
- Remained composed and highly professional in fast-paced and constantly changing environment, effectively handling challenging situations and difficult individuals to achieve objectives.
- Increased customer engagement through social media.
- Designed and implemented social media strategies to align with business goals.
- Suggested and implemented new features to develop brand awareness.
- Oversaw social media presence and aligned posts to include branding and trending ideas.
- Reviewed and optimized client sites to improve keyword targeting URL strategies, website architecture and content.
Operations Manager
Vindiola Group
Commerce City, CO
10.2021 - 01.2023
- Coordinated events, trainings, and meetings for staff and clients.
- Organized and updated databases, records, and other information resources.
- Managed supervisor itinerary and appointments
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Increased customer engagement through social media.
- Improved website visibility through implementation of SEO strategies.
- Assisted in training of team members
Closing Coordinator
RE/MAX Alliance
Arvada, CO
04.2021 - 10.2021
- Reviewed documents, contracts, and disclosures for transaction to process agent's closing to disbursing commission check.
- Established positive flow of communication with agents and office staff involved in closing transactions.
- Maintained checklists of required documentation and open issues affecting closings
Office Administrator
RE/MAX Alliance
Commerce City, CO
02.2018 - 04.2021
- Maintained electronic and paper filing systems for easy retrieval of information.
- Managed and properly accounted for petty cash issued to facilitate general office activities.
- Organized, facilitated and participated in community service efforts
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Ordered and distributed office supplies while adhering to fixed office budget.
Skills
Content scheduling
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Digital Media Manager
DIG Marketing And Events
07.2023 - Current
Operations Manager
Vindiola Group
10.2021 - 01.2023
Closing Coordinator
RE/MAX Alliance
04.2021 - 10.2021
Office Administrator
RE/MAX Alliance
02.2018 - 04.2021
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