Kristen Robb
Tonawanda
Summary
Resourceful educator adept at fostering learning environments where students of various backgrounds thrive. Known for high productivity and efficiently completing tasks, ensuring smooth classroom operations and effective support for lead teachers. Specialize in curriculum development, classroom management, and special education strategies. Excel in communication, adaptability, and patience, leveraging these soft skills to meet diverse student needs and enhance educational outcomes.
Overview
11
11
years of professional experience
Work History
Teacher's Assistant
Doodlebugs Child Learning Center
Clarence
09.2021 - Current
- Prepared educational materials and resources for daily classroom activities.
- Implemented behavior management strategies to promote student cooperation and respect.
- Communicated effectively with parents regarding student needs and classroom updates.
- Organized and participated in school events to foster community involvement and engagement.
- Established positive relationships with students, parents, fellow teachers and school administrators.
Front Desk Receptionist
Gaiser Chiropractic
Buffalo
07.2020 - 05.2022
- Greeted patients warmly and ensured a positive first impression at the chiropractic clinic.
- Managed appointment scheduling and coordinated patient flow for efficient operations.
- Answered phone calls promptly and addressed patient inquiries with professionalism.
- Maintained accurate patient records using electronic health record systems effectively.
- Collected patient information and verified insurance details during check-in processes.
- Handled billing inquiries and processed payments with attention to detail and accuracy.
Collections Agent
Coast Professional Inc.
Elma
06.2019 - 03.2020
- Managed inbound and outbound calls for debt collection efforts.
- Documented account details and payment arrangements in company systems.
- Reviewed account information to identify trends and potential issues.
- Maintained compliance with regulations governing debt collection practices.
- Resolved balance errors using accounting software.
Manager
Noco Energy Corps
Clarence
07.2015 - 04.2019
- Led team meetings to coordinate project updates and share important information.
- Oversaw daily operations to ensure compliance with safety regulations and standards.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Monitored staff performance and addressed issues.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
Education
High School Diploma -
Kenmore West High School
Tonawanda, NY06-2015
Skills
- Educational assessment
- Learning technologies
- Community engagement
- Adaptability to change
- Professional ethics
- Computer skills
Timeline
Teacher's Assistant
Doodlebugs Child Learning Center
09.2021 - Current
Front Desk Receptionist
Gaiser Chiropractic
07.2020 - 05.2022
Collections Agent
Coast Professional Inc.
06.2019 - 03.2020
Manager
Noco Energy Corps
07.2015 - 04.2019
High School Diploma -
Kenmore West High School