Kristen Robinson

• - Oversee daily administrative operations for the landscape construction department.
• - Manage scheduling, project coordination, and communication between field teams and clients.
• - Maintain accurate records, invoices, and project documentation.
• - Support management with payroll, budgeting, and vendor relations.
• - Prepare client estimates, proposals, and billing documents.
• - Ensure adherence to company procedures and high customer service standards.
• Uniforms: Inventory, stock, distribute, including holiday order and extras, coordinating with the embroidery and silk screener
• Cell phones - Managing/tracking/upgrades/repair as needed
• Labor & Industries claims
• Accurate timeclock managment for payroll
• Vehicles: tabs, registrations, insurance claims, drivers lists, customer issues for insurance
• General Insurance: facilitate renewal documents, all certificate of insurance requests
• Assist in health, vision, dental insurance renewal and administration
• Facilitate/monitor WSDA spray program needs
• Provide accurate job cost reporting to ownership

Responsibilities included initial client contact, writing and presenting estimates/proposals to clients, processing contracts and client requests.

Administrator to Construction/Special Operations department duties included processing of all work orders through scheduling, client contact, ordering of materials and equipment and ensuring all billing is timely and accurate.

Office manager duties included day to day operations of 20+ employees and various departments

Supervision of dispatch department, which interacts directly with field personnel

Assisted in hiring for all departments

Initiated the start up for the dispatch, purchasing and IT departments