Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristen Sarnicola

Grand Rapids

Summary

Adaptive and creative. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skilled Baker with exceptional knowledge of baking times, methods, temperatures and flavors. Well-versed in proper function and maintenance of bakery utensils and equipment.

Overview

15
15
years of professional experience

Work History

Employee

Omega Health Solutions
Grand Rapids
06.2024 - Current
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Completed day-to-day duties accurately and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted with customer requests and answered questions to improve satisfaction.

Cleaner

Star Cleaning
Grand Rapids
05.2023 - Current
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Cleaned windows, glass partitions and mirrors with cleaners and sponges.

Instacart Shopper

Instacart
Grand Rapids
01.2021 - Current
  • Shopped for groceries using mobile app to fulfill customer orders.
  • Selected high-quality products based on customer preferences and dietary needs.
  • Communicated with customers to clarify order details and resolve issues.
  • Organized items efficiently for timely delivery to customers' locations.

Bartender

Bars By Butch
06.2013 - 10.2023
  • Responded to guest questions and requests with friendly and knowledgeable service.
  • Prepared for events by setting up bar, stocking supplies and arranging tables.
  • Set up glassware, liquor and other necessary supplies for special events.
  • Checked ID cards and verified bar guests were of legal age.

Pastry Chef

Canopy Hotel
Grand Rapids
08.2020 - 07.2022
  • Created recipes for the opening of the new restaurant
  • Established and maintain vendor relationships
  • Organize the work week to manage time and efficiency
  • Managed inventory and ordered supplies for pastry kitchen operations.
  • Created innovative dessert menus for seasonal events at upscale hotel.
  • Maintained cleanliness and organization of pastry workstations daily.

Baker

Creative Dining Services
Grand Rapids
09.2015 - 03.2021
  • Mixed icing and other toppings by reading recipes, scaling and measuring ingredients and operating mixer.
  • Iced cakes and other pastries for customized orders.
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes.
  • Established and maintained positive vendor relationships.
  • Developed new products based on seasonal ingredients, holidays and dessert trends.

Catering Supervisor

YoChef's Catering
Grand Rapids
06.2010 - 09.2015
  • Supervised catering staff at all functions, instructing employees to restock items quickly and to promote exemplary service to guests.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.

Education

Bachelor of Arts - Physical Education

Calvin College
05.1996

Skills

  • Recipe development and conversion
  • Vegan culinary expertise

Timeline

Employee

Omega Health Solutions
06.2024 - Current

Cleaner

Star Cleaning
05.2023 - Current

Instacart Shopper

Instacart
01.2021 - Current

Pastry Chef

Canopy Hotel
08.2020 - 07.2022

Baker

Creative Dining Services
09.2015 - 03.2021

Bartender

Bars By Butch
06.2013 - 10.2023

Catering Supervisor

YoChef's Catering
06.2010 - 09.2015

Bachelor of Arts - Physical Education

Calvin College
Kristen Sarnicola