Kristen Schmitt

Senior Specialist – App/Prod Support

AT&T Services, Inc.

01.2007 - 07.2024

Administration of a highly scalable, stable, and structured load-balanced web hosting server environment with mission critical and non-mission critical applications utilizing shared server resources.
Installation, setup & configuration of the application server, web server and load-balancer products.
Implement patches, updates, and fixes as necessary following established Change Management processes, including coordination with application support groups to ensure a seamless transition to the upgraded version.
Configure and maintain servers and processes across multiple environments, including monitoring of system health and performance, automating regular processes, scheduling upgrades, and assisting with delivery issues.
Installation and configuration of the IBM HTTP webserver.
Setup and configuration of application java virtual machines in WebSphere and Portal Linux server environments.
Installation and maintenance of web server SSL server certificates.
Coordinate and assist clients with code deployments to development, staging/test and production environments.
Participate effectively in execution of projects to support development, integration, production, and infrastructure deliverables
Trouble shooting application Websphere and Portal coding issues by reviewing logs and researching errors.
Primary point of contact for any environment/build related issues.
Took oncall responsibilities as some of our production applications are 24x7. Oncall duties included code deployments, traffic shifting, troubleshooting, SSL installs/renewals, server patching, cluster restarts, etc.