Summary
Overview
Work History
Education
Skills
Timeline
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Kristen Shaw

Human Resources Generalist
Dallas,TX

Summary

Dynamic and goal-oriented Human Resources Generalist with years of experience managing broad range of human resource functions while serving as on-site specialist to all team members. Eager to create and implement successful strategies to improve organizational efficiency. Serves as HR champion in administering and advancing HR functions while acting as resource on policy interpretation and implementation.

Overview

5
5
years of professional experience
5
5
years of post-secondary education

Work History

Human Resources Generalist

WestRock
01.2022 - Current
  • Developed and enforced company policy and procedures for 200 hourly employees relating to human resources activity.
  • Created and implemented HR round tables to encourage team members to provide overall employment feedback.
  • Managed PeopleSoft HR transactions for all employees.
  • Actively participated and facilitated in the creation and implementation of new hire onboarding and timekeeping programs site wide.
  • Issued and created corrective action procedures and forms.
  • Created market adjustments based on job market analysis for all hourly employees.
  • Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
  • Audited workplace, employee and management policies and procedures.
  • Processed unemployment claims and acted as company representative at unemployment hearings.
  • Created site wide employee engagement committee to help facilitate positive company culture.
  • Partnered with staff to resolve difficult situations related to performance and conflict management.
  • Maintained employee file PCI compliance requirements for manufacturing site
  • Implemented and supervised all orientation procedures for new hires including I9 completion and I9 audits.
  • Conducted confidential investigations of discrimination, harassment and workplace violence.
  • Issued, created, and advised on employee annual performance reviews
  • Provided guidance to managers and employees on talent management, payroll, FMLA/STD and benefits.
  • Improved quality of hiring decisions by working with hiring managers on comprehensive employment selection processes.
  • Coached and educated management on appropriate guidelines for maintaining legally-compliant workplace.
  • Shadowed employees to determine accurate description of duties and skills required for each position.
  • Coached managers through employee engagement, documentation, discipline and performance improvement plans.

Recruiting Coordinator

Valiant Residential
05.2021 - 01.2022
  • Reached out to qualified referral candidates to obtain applications.
  • Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
  • Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
  • Conducted multiple recruiting events in person and virtual to grow passive talent pipeline to prepare for future hiring needs.
  • Conducted all new hire orientations
  • Developed lists of qualified candidates for corporate hiring managers.
  • Operated and maintained applicant tracking and candidate management systems.
  • Oversaw 20+ new hire onboardings per week
  • Worked with recruiting teams and human resources representatives to accomplish hiring objectives

Human Resources Administrator

Graphic Packaging International
07.2019 - 05.2021
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
  • Structured compensation and benefits according to market conditions and budget demands.
  • Answered employee inquiries regarding health benefits and 401k options.
  • Oversaw and completed weekly payroll for 800 unionized employees through ADP
  • Updated HR database with new employee information, changes in benefits and other details.
  • Oversaw exit interviews and off-boarding process for resigned and terminated employees.
  • Organized company-wide events designed to boost employee morale.
  • Worked closely with Human Resources teammates to coordinate and execute interviews for potential employees
  • Conducted research in HR databases, gathered information from multiple sources and presented results.
  • Worked cooperatively with collective bargaining union representatives and management to establish accurate job position descriptions, classifications, pay grades and compensation.
  • Conducted thorough investigations of employee activities to identify and target operational and behavioral discrepancies.
  • Met with staff to resolve difficult situations related to performance and conflict management.
  • Oversaw HRIS and SAP systems
  • Negotiated Collective Bargaining Agreement
  • Tracked and advised on leaves of absence for over 800 hourly employees

Education

Master of Arts - Industrial And Organizational Psychology

Louisiana Tech University
Ruston, LA
09.2018 - 05.2020

Bachelor of Arts - Psychology

Louisiana Tech University
Ruston, LA
09.2014 - 05.2018

Skills

Payroll Administration

Policy and Procedure Development

Specialized HR projects

Excel Knowledge

Union Knowledge

Full Cycle Recruiting

Contract Negotiation

Organizational Development

Talent Management

Benefits and Compensation

Analytical and Critical Thinking

Workforce Improvements

Internal investigations

New employee orientations

Employee Counseling

Employee Relations

Timeline

Human Resources Generalist

WestRock
01.2022 - Current

Recruiting Coordinator

Valiant Residential
05.2021 - 01.2022

Human Resources Administrator

Graphic Packaging International
07.2019 - 05.2021

Master of Arts - Industrial And Organizational Psychology

Louisiana Tech University
09.2018 - 05.2020

Bachelor of Arts - Psychology

Louisiana Tech University
09.2014 - 05.2018
Kristen ShawHuman Resources Generalist