Kirk Shores
Carthage,TN
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading, and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance. Dedicated Statistical Professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
45
45
years of professional experience
Work History
Director of Armed Security
Macon Community Hospital
08.2016 - 07.2021
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Monitored and coordinated workflows to optimize resources.
- Established departmental performance goals and provided feedback for underperforming areas.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Evaluated company documentation to verify alignment with regulatory requirements.
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Assisted with sales and marketing strategies to foster achievement of revenue goals.
- Evaluated scripts to identify creative strategies and resource needs.
- Oversaw supply chain functions to verify inventory levels and budget adherence.
- Monitored expenditures to mitigate risk of overages.
- Drafted and distributed reports to assist board members with critical business decisions.
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Reported issues to higher management with great detail.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Reduced operational risks while organizing data to forecast performance trends.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Raised property accuracy and accountability by creating new automated tracking method.
Supervisor of Security Operations
Wakenhut Security
05.2004 - 08.2006
- Oversaw safety of guests, employees and and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.
- Developed and grew staff competencies through team development, implementation and support of specific training for various responsibilities.
- Directed security services and safety functions to align key processes with goals and objectives of organization and regulatory compliance.
- Coordinated emergency evacuation drills and exercises and developed and improved emergency procedures.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Reported issues to higher management with great detail.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Mitigated business risks by working closely with staff members and assessing performance.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Reduced operational risks while organizing data to forecast performance trends.
Educator
Smith County Board Of Education
08.2003 - 05.2006
- Built relationships and communicated with parents to provide best learning environment for children.
- Monitored student progress and adjusted instruction to meet individual needs.
- Utilized innovative teaching strategies to effectively engage students in learning.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Met regularly with team of teachers to discuss best practices and develop innovative teaching strategies.
- Developed and implemented engaging lesson plans to keep learner attention.
- Assessed student performance and provided feedback to facilitate student success.
- Facilitated student-led, inquiry-based activities in classroom to enhance learning experience.
- Developed and implemented useful behavior management strategies to instill discipline and compliance with conduct code.
- Collaborated with adults and children to provide safe and educational experience.
- Chose materials and developed lesson plans to enhance skills for individual students.
- Created and implemented assessments to measure student progress.
- Collaborated with administrators to develop school-wide initiatives to promote academic excellence.
- Replenished classroom supply levels to support planned lessons and activities.
- Helped students explore concepts with engaging, learning-focused activities.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Fostered student curiosity and interest through creative hands-on activities.
- Developed and implemented classroom routines to address varying student needs.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Increased educational expertise and knowledge by participating in instructor-oriented workshops.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Created and developed lesson plans to meet students' academic needs.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Boosted cultural awareness by incorporating children's literature from world cultures.
- Scheduled conferences with parents to discuss students' progress and classroom behavior.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
- Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
- Designed detailed learning plans for struggling students based on test, homework and assignment records.
- Implemented reading and writing workshops to increase student literacy and support school reading programs.
- Evaluated students' understanding of course material through examinations and in-depth essay writing.
- Improved students' analytical skills by introducing state-of-the-art computer program technologies.
Statistician /Production Supervisor /Inventory Specialist
New Jersey Zinc / Union Minere / Pasminco
09.1976 - 04.2003
- Prepared statistical analysis plans and provided statistical interpretation for graphs, tables and charts.
- Conducted quality checks on data sources to check for inconsistencies and perform data cleaning activities.
- Manipulated, transformed and analyzed data by reviewing computer reports, printouts and performance indicators.
- Performed data cleaning and data preparation to support high-quality data and catch errors before processing.
- Applied statistical methods to solve specific problems and managed assigned deliverables related to study.
- Evaluated reliability of source information by weighing raw data to make data easier to interpret.
- Developed statistical models for 41 projects to analyze and represent tasks required to complete project.
- Coordinated statistical activities for 54 projects and created, maintained and updated data dictionaries and coding guides.
- Developed data tables and databases to create relation between tables to allow efficient data retrieval.
- Evaluated statistical techniques and extracted 150 information from research data to provide different ways to assess robustness of research outputs.
- Developed software applications for statistical modeling and graphic analysis to understand data and drive accurate insight.
- Developed integrated spreadsheet and database templates for accumulating, formatting and organizing program data and presented findings to management.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
Education
Certificate of Completion - Lawson Accounting Program
Zinc Mine
Nashville, TN03.2004
New Horizon Computer Learning Center - Excel
Zinc Mine
Nashville, TN07.2002
Modern Safety Management - Certified
Zinc Mine
Nashville, TN06.2001
Management Development - Management Development Workshop - Completed
Zinc Mine
Nashville, TN04.2000
Bachelor of Science - Education
Middle Tennessee State University
Murfreesboro, TN05.1976
High School Diploma -
Smith County High
Carthage, TN05.1971
Skills
- Staff Development
- Business Planning
- Staff Management
- Business Development
- Budget Control
- Project Management
- Business Administration
- Operations Management
- People Management
- Capital Spending
- Budget Management
- Cast and Crew Supervision
- Verbal and Written Communication
- Legal and Regulatory Compliance
- Organizational Development
- Financial Management
- Rules and Regulations
- Hiring and Retention
- Issues Resolution
- Strategies and Goals
- Crisis Management
- External and Public Relations
- Financial Reporting
- Strategic Planning
- Creativity and Innovation
- Company Guidelines
- Quality Assurance
- Team Management
- Corporate Social Responsibility
- Facilities Management
- Process Improvement
- Supply Chain Management
- Data Analysis
- Budgeting and Forecasting
- Training and Development
- Change Management
- Program Management
- Performance Management
- Product Development
- Public Relations
- Risk Management
- Corporate Communications
- Policy Development
- Leadership Development
- Customer Relationship Management
- Market Research
- Business Forecasting
- Cost Control
- Department Oversight
- Schedule Management
- Customer Service Management
- Data Management
- Financial Oversight
- Inventory Management
- Performance Improvement
- Administrative Management
Timeline
Director of Armed Security
Macon Community Hospital
08.2016 - 07.2021
Supervisor of Security Operations
Wakenhut Security
05.2004 - 08.2006
Educator
Smith County Board Of Education
08.2003 - 05.2006
Statistician /Production Supervisor /Inventory Specialist
New Jersey Zinc / Union Minere / Pasminco
09.1976 - 04.2003
Certificate of Completion - Lawson Accounting Program
Zinc Mine
New Horizon Computer Learning Center - Excel
Zinc Mine
Modern Safety Management - Certified
Zinc Mine
Management Development - Management Development Workshop - Completed
Zinc Mine
Bachelor of Science - Education
Middle Tennessee State University
High School Diploma -
Smith County High
Similar Profiles
Stephanie LikensStephanie Likens
LPN at Macon Community HospitalLPN at Macon Community Hospital
Mackinzie DayMackinzie Day
Owner at Macon Department StoreOwner at Macon Department Store
Erin JonesErin Jones
Grants Accounting associate at Macon Bibb County Economic & Community DevelopmentGrants Accounting associate at Macon Bibb County Economic & Community Development