Kristen Skaggs
Springfield,IL
Summary
Diligent Medical Assistant Intern with hands-on experience in patient care and administrative tasks. Supported clinical staff in various procedures and maintained accurate patient records. Demonstrated proficiency in patient communication.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Housekeeper for residential homes
Cardinal cleaning
Springfield, IL
08.2024 - Current
PCA Personal Care Assistant
DMHS
Springfield, IL
03.2015 - Current
- Provide assistance with daily activities, such as bathing, dressing, grooming, and toileting
- Prepare meals and snacks according to dietary requirements
- Assist with light housekeeping tasks, such as laundry, vacuuming, and dusting
- Accompany clients to medical appointments and provide transportation as needed
- Assist with medication reminders and administration
- Provide companionship and emotional support to clients
- Monitor client health and safety, and report any changes to the appropriate parties
- Assist with mobility, such as transferring from bed to wheelchair
- Provide assistance with physical therapy exercises
- Assist with errands, such as grocery shopping and picking up prescriptions
- Participate in recreational activities with clients
- Provide assistance with personal care, such as hair and nail care
CNA - Certified Nursing Assistant
Helia Healthcare
Springfield, IL
09.2008 - 03.2013
- Provides for activities of daily living by assisting with serving meals, feeding patients as necessary and ambulating, turning, and positioning patients; and providing fresh water and nourishment between meals.
- Provides adjunct care by administering enemas, douches, non-sterile dressings, surgical preps, ice packs, heat treatments, sitz and therapeutic baths; and applying restraints.
- Maintains patient stability by checking vital signs and weight; testing urine and recording intake and output information.
- Provides patient comfort by utilizing resources and materials; transporting patients; answering patients’ call lights and requests; and reporting observations of the patient to nursing supervisor.
- Documents actions by completing forms, reports, logs, and records.
- Maintains work operations by following policies and procedures.
- Protects organization’s value by keeping patient information confidential.
- Serves and protects the hospital community by adhering to professional standards, hospital policies and procedures; federal, state, and local requirements; and jcaho standards.
- Updates job knowledge by participating in educational opportunities, reading professional publications, participating in professional organizations, and maintaining licensure.
- Enhances nursing department and hospital reputation by accepting ownership for accomplishing new and different requests; and exploring opportunities to add value to job accomplishments.
Education
Medical Billing & Coding - Technical school
M.T.I.
Springfield, IL02-2016
Cna - Technical school
New Start Program
Springfield, IL12-2007
High school diploma - undefined
Springfield Southeast High School
Springfield, IL06-2003
Medical Assisting
Midwest Technical Institute
IL06-2026
Skills
- Patient care
- Cleaning
- Typing
- Commercial cleaning
- Cash handling (10 years)
- Customer service
- Hotel experience
- Customer service and communications (10 years)
- Residential cleaning
- Caregiving
- Hospitality
- Time management
- English
- Teamwork
- Housekeeping
- Bathroom cleaning
- HIPAA compliance
- Patient scheduling
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Data entry
- Phlebotomy
- Reliable team player
- Procedure assistance
- Electronic health records
- Electronic medical records
- Compassionate
- CPR
- Immunization administration
- Phlebotomy techniques
- Specimens collection and processing
- Patient assessments
- Medical procedures
- Laboratory specimen collection
- Professionalism and ethics
- Insurance verification
- Maintaining confidentiality
- Appointment setting
- Compassionate caregiver
- Medical records management
- Sterilization techniques
- First aid
- Equipment sterilization
- Medical billing and coding
- Valid Illinois driver's license
- Medical billing
Certification
- CNA
- Driver's License
Timeline
Housekeeper for residential homes
Cardinal cleaning
08.2024 - Current
PCA Personal Care Assistant
DMHS
03.2015 - Current
CNA - Certified Nursing Assistant
Helia Healthcare
09.2008 - 03.2013
Cna - Technical school
New Start Program
High school diploma - undefined
Springfield Southeast High School
Medical Billing & Coding - Technical school
M.T.I.
Medical Assisting
Midwest Technical Institute