KRISTEN SMITH SWEENEY
West Chester,PA
Summary
Self-motivated development professional well-versed in individual, corporate and foundation fundraising techniques. Excellent track record of managing donor relationships and identifying new partnerships to increase fundraising support. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Donor Ambassador
Moore THD
03.2023 - Current
- Maintain portfolio of mid-level donors.
- Work to build relationships with mid-level donors in assigned portfolio.
- Provide stewardship and cultivation for donor base through phone and email outreach.
- Work collaboratively with Account Manager to provide information and detail to clients.
- Record detailed information about donor outreach from each communication.
PROGRAM MANAGER
COMMUNITY WAREHOUSE PROJECT OF CHESTER COUNTY
05.2021 - 02.2023
- Manage and coordinate delivery of furniture to clients
- Manage and coordinate furniture donation process
- Prospect for new grant opportunities
- Craft and submit persuasive grant applications to current and prospective foundations and corporations
- Manage grant calendar to ensure timely application and reporting submissions
- Create social media content and graphics using Canva
- Support Executive Director in fundraising and outreach communications
- Receive and respond to all organization emails and phone calls
ASST. TO EXECUTIVE DIRECTOR/SOCIAL MEDIA MANAGER
FUND FOR VOCATIONS
01.2021 - 05.2022
- Researched and submitted grant applications to foundations and corporations
- Maintained grant calendar ensuring timely application and report submissions
- Created social media content and continuously updated organization social media accounts
- Managed webpage blog using WordPress
- Managed correspondence and communication with current and potential donors and grant recipients
DEVELOPMENT DIRECTOR
OPERATION WARM, INC
04.2013 - 04.2018
- Responsible for the establishment of relationships with current and potential donor base
- Submitted creative and persuasive grant applications to current and potential donor base in a timely fashion
- Entered relevant grant and donor date in Salesforce
- Worked with corporate donor base to increase funding, encourage employer matching gift programs, and support, promote and organize employee volunteer initiatives
- Managed Fundraising Coordinator position and facilitate Intern program
- Directly responsible for functions involving strategic planning and implementation of fund-raising initiatives in assigned geographic territory
- Responsible for planning and executing fund-raising events in Delaware Valley area
- Worked directly with Executive Director on initiatives and projects
- Liaised with Account Executives to identify potential philanthropic partners
- Worked collaboratively with Marketing team to publicly recognize individual, corporate, and foundation donors
RELATIONSHIP MANAGER
WILMINGTON TRUST COMPANY
08.2012 - 04.2013
- Managed portfolio of over 100 client trust accounts
- Ensured accurate and timely processing of trust payments
- Reviewed trust documents and extracted compliance items, setting ticklers for ease of completion of future items
- Provided clients with support and customer service
- Liaised with legal counsel to negotiate document terms
- Executed compliance items within timeline outlined in trust agreements
- Worked with clients to secure new deals and grow business.
SENIOR SALES SUPPORT OFFICER
DE LAGE LANDEN FINANCIAL SERVICES
07.2004 - 08.2012
- Managed relationships with multiple equipment vendor partners
- Managed relationship with and responsible for achieving budget goals for single vendor partner with $95mm+ portfolio
- Provided customer service to vendors via telephone and email
- Provided administrative support to Program Manager and Sales Representatives
- Performed lease document review and presentation for equipment funding within daily deadline
- Maintained vendor performance reports and provided analysis
- Established process flow for department and implemented job manual
- Created credit decision letters and purchase orders and sent to vendor partners
- Provided support to team members' vendor contacts in their absence and mentored new hires
- Communicated and worked with other departments to solve vendor problems and research issues
- Worked with Account Executives to help maintain vendor relationships and increase business
CORPORATE SALES MANAGER
INN AT CHESTER SPRINGS HOTEL AND CONFERENCE CENTER
07.2000 - 07.2004
- Managed corporate accounts of hotel
- Assisted in planning of weddings and group social events taking place at property
- Worked closely with Catering Department to design menus and function details to suit client needs
- Placed cold calls to local businesses in person
Education
BA - POLITICAL SCIENCE, COMMUNICATIONS
WEST CHESTER UNIVERSITY
West Chester, PA2004
Skills
- Account Management
- Time Management
- Policy and Procedure Improvement
- Issue Research
- Program Leadership
- Sales and Marketing
- Interpersonal Skills
- Management
- Operations
- Social Media Content Writing
Affiliations
Member, West Chester University Alumni Association
Timeline
Donor Ambassador
Moore THD
03.2023 - Current
PROGRAM MANAGER
COMMUNITY WAREHOUSE PROJECT OF CHESTER COUNTY
05.2021 - 02.2023
ASST. TO EXECUTIVE DIRECTOR/SOCIAL MEDIA MANAGER
FUND FOR VOCATIONS
01.2021 - 05.2022
DEVELOPMENT DIRECTOR
OPERATION WARM, INC
04.2013 - 04.2018
RELATIONSHIP MANAGER
WILMINGTON TRUST COMPANY
08.2012 - 04.2013
SENIOR SALES SUPPORT OFFICER
DE LAGE LANDEN FINANCIAL SERVICES
07.2004 - 08.2012
CORPORATE SALES MANAGER
INN AT CHESTER SPRINGS HOTEL AND CONFERENCE CENTER
07.2000 - 07.2004
BA - POLITICAL SCIENCE, COMMUNICATIONS
WEST CHESTER UNIVERSITY
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