KRISTEN SOREL
Fort Lauderdale,FL
Summary
Detail-oriented operations manager with extensive experience in the real estate title insurance industry, delivering successful improvements for business operations, profitability and team development. Proven track record of enhancing operational efficiency, managing personnel, and ensuring compliance with regulatory standards. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.
Overview
8
8
years of professional experience
Work History
Operations Manager
Butler Title, LLC
11.2019 - 11.2024
- Oversee payroll operations to ensure precise and timely employee compensation.
- Managed onboarding, employee relations, and performance management.
- Developed efficient operational procedures to boost productivity and cut costs.
- Collaborated with the sales and marketing team to generate quotes, assist with CRM and pipeline management, and track both current and potential clients.
- Maintained precise records of all transactions (deposits, withdrawals, disbursements, and closing statements), ensured the accuracy of accounting entries, and developed internal controls for accurate recordkeeping.
- Resolved billing discrepancies, posted journal entries to the general ledger, provided customer service regarding escrow accounts, and completed monthly escrow reconiliations.
- Ensured document submission to the public records office.
Administrative Assistant
WPMF
10.2017 - 10.2019
- Responsible for onboarding new clients, organizing and maintaining files/data, processing paperwork, and supporting the team in ensuring smooth operations and efficient service delivery
Server / Bartender
Anthony's Coal Fired Pizza
09.2016 - 09.2017
- Responsible for taking orders, serving food and drinks, providing excellent customer service, and ensuring a positive dining experience for guests while managing tabs and accurately handling cash and credit card transactions
Education
BS - Biological Sciences
Nova Southeastern University
Davie, FLMinor - Business
Nova Southeastern University
Davie, FLSkills
- Payroll Management
- Human Resources Compliance
- Financial Reporting
- Employee Training and Development
- Proficient in Microsoft Office, Microsoft Dynamics, and Outlook
- Attention to detail
- Time management
- Effective Problem Resolution
Websites
References
References available upon request.
Timeline
Operations Manager
Butler Title, LLC
11.2019 - 11.2024
Administrative Assistant
WPMF
10.2017 - 10.2019
Server / Bartender
Anthony's Coal Fired Pizza
09.2016 - 09.2017
BS - Biological Sciences
Nova Southeastern University
Minor - Business
Nova Southeastern University
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