Kristen Spalding
Lake Saint Louis,MO
Summary
Compassionate nursing technician with extensive experience in patient care and health care plan implementation. Demonstrated strong communication skills and adaptability in high-stress environments. Achievements include enhanced patient satisfaction through personalized care and efficient treatment administration.
Overview
20
20
years of professional experience
Work History
Nursing Technician
Mercy Hospital Medical Center
Washington, Missouri
06.2026 - Current
- Monitored vital signs and reported changes to healthcare team promptly.
- Supported nursing staff in delivering comprehensive patient care, including bathing, dressing, and exercise facilitation.
- Obtained and documented vital signs while collecting lab specimens under nursing supervision.
- Assisted physicians during exams and treatments.
- Documented patient information accurately in electronic health records.
- Implemented infection control protocols to ensure a safe environment for patients.
- Ensured cleanliness and organization in patient care areas by efficiently managing supplies, linens, and waste.
- Exhibited professionalism in interactions with diverse groups, fostering a collaborative atmosphere in the hospital.
Director of Nursing Administration
Providence Health & Services
Los Angeles, California
01.2017 - 08.2020
- Oversaw nursing administration operations across multiple healthcare facilities, achieving streamlined management and improved operational workflows.
- Collaborated with interdisciplinary teams to enhance patient care services, resulting in measurable improvements in patient outcomes.
- Evaluated performance metrics to identify improvement areas in care delivery processes.
- Advocated for patient safety initiatives aligned with organizational standards.
- Developed strategies to elevate customer service throughout the organization.
- Provided leadership and direction to nursing staff in delivering high-quality patient care.
- Analyzed current healthcare technology trends and recommended appropriate changes.
- Managed changes in integrated health care delivery systems, prioritizing quality of care and ensuring compliance with regulatory standards.
Nursing Operations Manager
Providence Health & Services
Los Angeles, California
01.2007 - 01.2017
- Implemented policies to improve patient care outcomes and enhance staff workflow.
- Collaborated with interdisciplinary teams to optimize service delivery.
- Developed training programs for nursing staff focused on best practices.
- Analyzed workflow processes to identify improvement opportunities.
- Coordinated quality assurance initiatives ensuring compliance with standards.
- Assisted floor nurses with patient care decisions, utilizing clinical judgment and knowledge of facility policies.
- Built work schedules and staff assignments based on workload and equipment availability.
- Resolved complaints from families and clinical staff by developing tailored solutions that addressed specific concerns.
Education
Associate Degree in Nursing -
St. Charles County Community College
Dardenne, MO05-2027
MBA - Hospital Administration / Operations Management
University of Scranton
Scranton, PA05-2017
Bachelor of Science - Biochemistry, Clinical Nutrition, Exercise Science
University of Missouri
Columbia, MO05-2002
Skills
- Vital sign assessment
- Patient assessment
- Lab specimen collection
- Infection control
- Electronic health records
- Patient care assistance
- Patient safety advocacy
- Effective communication
- Compassionate care
Timeline
Nursing Technician
Mercy Hospital Medical Center
06.2026 - Current
Director of Nursing Administration
Providence Health & Services
01.2017 - 08.2020
Nursing Operations Manager
Providence Health & Services
01.2007 - 01.2017
Associate Degree in Nursing -
St. Charles County Community College
MBA - Hospital Administration / Operations Management
University of Scranton
Bachelor of Science - Biochemistry, Clinical Nutrition, Exercise Science
University of Missouri