Kristen Springsteen
Manorville,NY
Summary
Driven Dispatcher with excellent leadership and problem solving abilities. Highly organized and proactive with solid understanding of scheduling actions and prioritizing issues.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Public Safety Dispatch
Village Of Southampton
04.2011 - Current
- Receive emergency and non-emergency calls, prioritize incidents, and dispatch appropriate units promptly.
- Utilize clear communication and interpersonal skills to build relationships.
- Utilize computer-aided dispatch (CAD) systems to manage and prioritize emergency calls.
- Maintain accurate and detailed records of incidents, ensuring compliance with departmental policies.
- Collaborate with team members and other agencies to coordinate effective emergency responses.
- Demonstrate the ability to remain calm under pressure and make quick, accurate decisions during high-stress situations.
Education
Associate of Science - Graphic Design
Suffolk Community College
05.2003
Skills
- Emergency response
- Effective communication
- Interpersonal abilities
- Crisis management
- Verifying coverage
- Prioritizing Calls
Certification
- EMD - Emergency Medical Dispatch
- EMD-Q
- CPR
- Active Shooter Training
- Tactical Dispatch Training
Timeline
Public Safety Dispatch
Village Of Southampton
04.2011 - Current
Associate of Science - Graphic Design
Suffolk Community College
- EMD - Emergency Medical Dispatch
- EMD-Q
- CPR
- Active Shooter Training
- Tactical Dispatch Training
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