Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Bookkeeper, Painter
AJ Enterprises LLC
11.2023 - Current
Maintained and processed invoices, deposits, and money logs.
Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
Posted daily receipts and payments in accordance with corporate protocols.
Concierge
Gig Harbor Golf & Country Club
06.2023 - 11.2023
Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
Maintained front desk's concierge book to provide visitors with access to relevant local information.
Enhanced guest experiences by providing personalized recommendations and assisting with reservations.
Greeted guests upon arrival and offered directions to key amenities to cultivate quality hotel experiences.
Lead Caterer, Chef
Wholefoods Market
10.2022 - 05.2023
Implemented new procedures for food preparation, leading to faster turnaround times without sacrificing taste or presentation standards.
Streamlined kitchen operations for increased efficiency, organizing prep work and coordinating with team members.
Collaborated with clients to plan and execute successful catering events, tailoring menus to meet specific needs and preferences.
Managed a team of catering staff, providing training and guidance for optimal performance during events.
Handled logistical details such as transportation, setup, cleanup, and equipment rentals for various events.
Insurance Agent
Farmers Insurance
11.2019 - 11.2022
Built strong relationships with clients through consistent communication and excellent customer service.
Responded to customer calls swiftly to resolve issues and answer questions.
Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
Maintained high standards of customer service by building relationships with clients.
Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
Cross-sold insurance products to existing clients to reach sales targets.
Caterer, Chef
Wholefoods Market
09.2017 - 05.2018
Provided friendly, courteous service to create memorable moments for guests.
Delivered catered food and supplies to facility for on-time set-up.
Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
Dental Assistant
Community Health Pierce County
05.2016 - 06.2017
Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Maintained a clean and sterile work environment to prevent cross-contamination and infection.
Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
Documented patient dental health information, medical history, and vital signs for future reference.
Dental Assistant
Dr. Alison Polwarth
03.2014 - 03.2016
Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
Documented patient dental health information, medical history, and vital signs for future reference.
Explained treatment procedures and instructed patients on home care guidelines.
Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
Education
Dental Assisting
Renton Technical College
Renton, WA
10.1998
High School Diploma -
Seattle Lutheran Highschool
Seattle, WA
06.1989
Skills
Bookkeeping
Accounts Receivable
Bank Reconciliation
Invoice Processing
Data inputting
General Ledger Management
Expense Tracking
Timeline
Bookkeeper, Painter
AJ Enterprises LLC
11.2023 - Current
Concierge
Gig Harbor Golf & Country Club
06.2023 - 11.2023
Lead Caterer, Chef
Wholefoods Market
10.2022 - 05.2023
Insurance Agent
Farmers Insurance
11.2019 - 11.2022
Caterer, Chef
Wholefoods Market
09.2017 - 05.2018
Dental Assistant
Community Health Pierce County
05.2016 - 06.2017
Dental Assistant
Dr. Alison Polwarth
03.2014 - 03.2016
Dental Assisting
Renton Technical College
High School Diploma -
Seattle Lutheran Highschool
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