Hardworking employee with customer service, multitasking and time management abilities. Eager to acquire new skills and knowledge. Fast learner to rapidly grasp new processes and technical information.
Overview
9
9
years of professional experience
Work History
Cakepops by Kristen
Self-employeed
Azle, TX
10.2022 - Current
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Understood and followed oral and written directions.
Prioritized and organized tasks to efficiently accomplish service goals.
Identified needs of customers promptly and efficiently.
Assisted with customer requests and answered questions to improve satisfaction.
Delivered products to customer locations on time.
Childcare Provider
Lil Learning Center
Azle, TX
02.2015 - 04.2024
Provided a safe, nurturing and stimulating environment for children to learn and grow.
Assisted in developing and implementing lesson plans to meet the individual needs of each child.
Maintained daily records of activities, behaviors, meals and naps.
Observed children's behavior and development, communicate information with parents.
Taught basic skills such as personal hygiene, social manners and appropriate behavior.
Worked collaboratively with co-workers to ensure safety of all the children in care.
Developed positive relationships with families by communicating regularly about their child's development.
Ensured cleanliness of classroom areas including toys, furniture, materials.
Performed general administrative duties such as answering phones and taking messages.