With over nine years of experience as an Administrative Assistant, I bring a strong background in customer service, organization, and team collaboration. I am highly proficient in Microsoft Office Suite -including Excel, Outlook, Teams-and skilled in calendar management and office coordination. I am detail-oriented and highly organized. In my role, I prioritize creating a welcoming and supportive environment where every client feels heard and valued. I'm empathetic, compassionate, and bring a consistently positive attitude to every interaction. My passion lies in making a meaningful impact-whether through everyday tasks or by going the extra mile to help someone in need. I have completed training in HIPAA compliance and de-escalation techniques, equipping me with the skills to handle sensitive situations with professionalism, discretion, and care. I'm also a dedicated team player who loves learning new skills and contributing to a mission-driven environment.