Kristen Tavarez
Stafford,VA
Summary
Accomplished Human Resources Generalist with a proven track record at Human Touch Home Health Care, adept in policy implementation and fostering employee relations. Leveraged Kinnser Medical HRIS tools to enhance HR processes, achieving a significant increase in departmental productivity. Skilled in project management and mentoring, I excel in developing talent and driving HR initiatives forward.
Overview
8
8
years of professional experience
Work History
Human Resources Generalist
Human Touch Home Health Care
10.2023 - Current
- Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
- Liaised with HR and payroll to coordinate and manage employee leaves of absence.
- Facilitated criminal background check process for new hires.
- Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
- Advocated for staff members, helping to identify and resolve conflicts.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Developed and built internal and external relationships with project teams, department managers and consultant teams to improve delivery of HR services.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Created and delivered HR training sessions to staff, managers and executives.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Collaborated with managers to identify and address employee relations issues.
- Developed and implemented onboarding and orientation programs for new employees.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Developed and monitored employee recognition programs.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Coached managers through employee engagement, documentation, discipline and performance improvement plans.
- Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
- Implemented and supervised orientation procedures for new hires.
- Improved operational processes resulting in productivity increase in HR department.
Assistant Wedding Coordinator
Antonia Baker Experience
10.2020 - 01.2022
- Performed face-to-face meetings to finalize contract for services and event details.
- Authorized financial transactions with vendors for event services.
- Confirmed permits, insurance, and [Type] notices needed for events.
- Conferred with event staff at event site to coordinate details.
- Corresponded with clients to answer questions and resolve issues.
- Coordinated with participating vendors during event planning.
- Scheduled appointments with potential clients to discuss wedding plans.
- Assisted with vendor contracts, negotiating rates and terms with wedding suppliers.
- Organized logistics and prioritized tasks for small to large-scale weddings.
- Collaborated with bridal couple to achieve expectations and vision for wedding.
- Established and managed communications with vendors, confirming service and supply delivery.
- Developed and adhered to timelines to keep ceremony and reception running smoothly.
- Liaised between wedding venues, vendors and engaged couple to help plan and deliver successful event.
Assistant Store Manager & Sales Manager
Michael Kors
04.2017 - 02.2018
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Store Manager
Steve Madden
11.2016 - 04.2017
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Completed point of sale opening and closing procedures.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Rotated merchandise and displays to feature new products and promotions.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Trained and guided team members to maintain high productivity and performance metrics.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Managed inventory control, cash control, and store opening and closing procedures.
Education
High School Diploma -
Stafford High School
Fredericksburg, VA01-2008
Skills
- Project management
- Training and mentoring
- Employee recruitment
- Personnel relations
- Policy implementation
- Staff training/development
- Retention strategies
- New employee orientations
- Employee relations
- Kinnser Medical HRIS tools
- Background checks
- Human resources
Timeline
Human Resources Generalist
Human Touch Home Health Care
10.2023 - Current
Assistant Wedding Coordinator
Antonia Baker Experience
10.2020 - 01.2022
Assistant Store Manager & Sales Manager
Michael Kors
04.2017 - 02.2018
Store Manager
Steve Madden
11.2016 - 04.2017
High School Diploma -
Stafford High School
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