Kristen Traynham
Belen
Summary
Possessing positive attitude and excellent organizational skills, I excel in managing healthcare services and ensuring smooth operations. Understanding healthcare regulations and administrative procedures, I bring expertise in patient record management and operational efficiency.
Overview
9
9
years of professional experience
Work History
Medical Office Clerk
General Informatics LLC
06.2024 - Current
- Processed patient records and maintained accurate filing systems to ensure compliance with healthcare regulations.
- Assisted with scheduling appointments and managing calendars for multiple healthcare providers.
- Communicated effectively with patients to gather information and address inquiries regarding services.
- Utilized electronic health record (EHR) systems to update patient information and streamline data entry processes.
- Managed incoming calls professionally, directing inquiries to appropriate personnel while minimizing interruptions to office productivity.
- Contributed to maintaining a clean and organized office environment by managing supplies inventory and restocking as needed.
- Updated patient information and insurance details for accurate electronic medical records.
Records Management
Genesis Healthcare
07.2023 - 01.2024
- Ensured compliance with HIPAA regulations by maintaining strict confidentiality of patient information and records management protocols.
- Streamlined records management processes by implementing digital filing systems and reducing physical storage space.
- Proactively identified potential risks in the company''s records management practices, presenting findings and recommendations for improvement to senior leadership.
- Maintained accurate records management systems, ensuring easy access to critical information when needed.
- Provided training to staff on records management procedures, increasing overall efficiency across departments.
- Processed records requests within state and federal guidelines.
Preventive Medicine Specialist
Army
05.2019 - 09.2022
- Developed and implemented preventive health strategies to enhance soldier readiness and resilience.
- Conducted comprehensive health assessments, identifying risk factors and recommending interventions.
- Educated service members on health promotion topics, fostering a culture of preventive care within units.
- Analyzed data trends related to health outcomes, informing strategic decisions for program improvements.
- Implemented robust infection control procedures throughout the facility, minimizing risk factors associated with communicable diseases transmission.
- Provided expert guidance on occupational health matters, ensuring safe work environments for employees across various industries.
- Boosted immunization rates within the community through vaccination clinics and public awareness initiatives.
- Conducted heath inspections for facilities on and off base to be up to public health standards.
- Provided STI/STD education to community on base.
- Provided food sanitation education to unit and high school students.
Receptionist
Genesis Healthcare
03.2019 - 05.2019
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Coordinated communication between departments to enhance patient experience and streamline workflows.
- Trained new staff on reception protocols and software usage, fostering a collaborative work environment.
- Assisted with inventory management of office supplies, ensuring availability while minimizing costs through smart purchasing decisions.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Records Management
Genesis Healthcare
07.2018 - 03.2019
- Ensured compliance with HIPAA regulations by maintaining strict confidentiality of patient information and records management protocols.
- Streamlined records management processes by implementing digital filing systems and reducing physical storage space.
- Proactively identified potential risks in the company''s records management practices, presenting findings and recommendations for improvement to senior leadership.
- Maintained accurate records management systems, ensuring easy access to critical information when needed.
- Provided training to staff on records management procedures, increasing overall efficiency across departments.
- Processed records requests within state and federal guidelines.
Receptionist
Genesis Healthcare
01.2017 - 07.2018
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Coordinated communication between departments to enhance patient experience and streamline workflows.
- Trained new staff on reception protocols and software usage, fostering a collaborative work environment.
- Assisted with inventory management of office supplies, ensuring availability while minimizing costs through smart purchasing decisions.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Sandwich Artist
SUBWAY®Restaurants
10.2016 - 01.2017
- Trained new team members in sandwich preparation and customer service protocols.
- Ensured food safety standards compliance during food handling and storage processes.
- Managed inventory levels, restocking ingredients to maintain optimal supply for operations.
- Created visually appealing sandwich presentations to enhance customer satisfaction and sales.
- Greeted guests, promoted specials, and took orders.
Education
General Science
University of New Mexico Valencia Campus
Los Lunas, NM05.2017
Skills
- Good communication
- Proficient in Microsoft Word, Excel, PowerPoint
- Data entry
- Customer relations
- Conflict resolution
- Computer proficiency
- Scheduling
- Team development
- Building rapport
- Assertiveness
Timeline
Medical Office Clerk
General Informatics LLC
06.2024 - Current
Records Management
Genesis Healthcare
07.2023 - 01.2024
Preventive Medicine Specialist
Army
05.2019 - 09.2022
Receptionist
Genesis Healthcare
03.2019 - 05.2019
Records Management
Genesis Healthcare
07.2018 - 03.2019
Receptionist
Genesis Healthcare
01.2017 - 07.2018
Sandwich Artist
SUBWAY®Restaurants
10.2016 - 01.2017
General Science
University of New Mexico Valencia Campus
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