Company Overview: National Political and Organizing Consulting Firm, Binghamton and Syracuse, NY
Oversee the quality verification of all voter registration forms, ensuring prompt completion within required turnaround times
Manage and organize large volumes of voter registration forms, including data tracking, scanning, redacting, and database management
Prepare and deliver voter registration forms to appropriate Board of Elections offices, ensuring prompt submission
Collaborate with external QC department to ensure integrity of forms and resolve flagged issues related to voter registration forms
Train staff on best practices and procedures for canvassing, based on Quality Control findings, including form review, phone verification, and tracking
Provide ongoing motivation and context for staff, ensuring adherence to company policies and performance standards
Enforce policies on integrity, professionalism, health, and safety in the office
Support ambitious standards within the office and provide continuous feedback and evaluation to staff
Analyze data and report trends or issues to Lead Directors, Field Directors, and Admin Directors for resolution
Complete administrative duties in collaboration with Lead, Field, and Admin Directors to ensure correct reporting and data tracking
Infuse equity and justice principles into all aspects of the job, including staff management, orientation, and office administration
Manage large teams of staff or volunteers
National Political and Organizing Consulting Firm, Binghamton and Syracuse, NY
Project Support Coordinator
Beyond Rhetoric Movement
01.2024 - 06.2024
Company Overview: Initiative dedicated to focusing on practical, real-world impact, community engagement, and activism, Flint, MI
Provide administrative aid to project managers, including scheduling meetings, maintaining calendars, and managing correspondence
Aid in the creation, organization, and maintenance of project documentation, including project plans, schedules, status reports, and meeting minutes
Facilitate communication among project teams, stakeholders, and other relevant parties
Ensure prompt dissemination of information, updates, and announcements related to project progress and activities
Coordinate project resources, including personnel, equipment, and materials
Aid in resource allocation, scheduling, and tracking to ensure optimal utilization and efficiency
Schedule and organize project meetings, including preparing agendas, coordinating coordination, and recording minutes
Follow up on action items and ensure prompt completion of tasks
Track project issues, risks, and action items
Work closely with project managers and team members to address and resolve issues promptly
Aid in ensuring the quality and compliance of project deliverables with established standards and requirements
Conduct quality reviews and audits, as necessary
Aid in monitoring project budgets and expenses: track costs, expenditures, and variances against budget allocations
Provide regular updates to project managers and finance teams
Generate regular reports on project status, progress, and performance metrics
Compile data from various sources and present findings to project stakeholders as needed
Initiative dedicated to focusing on practical, real-world impact, community engagement, and activism, Flint, MI
Executive Assistant to the Director
Gloria Coles Flint Public Library
11.2022 - 07.2023
Company Overview: Gloria Coles Flint Public Library's dedicated to supporting lifelong learning, literacy, and community engagement, Flint, MI
Coordinated complex schedules, meetings, and travel arrangements for executives, ensuring optimal time management and efficiency
Managed confidential information and kept discretion in handling sensitive matters, preserving the highest level of confidentiality
Functioned as the primary point of contact between executives, clients, and internal/external stakeholders, keeping clear and effective communication
Prepared and edited reports, presentations, and correspondence with precision and diligence
Aided in budget management and expense tracking, contributing to cost-saving initiatives
Implemented and improved office systems and procedures, streamlining administrative workflows
Conducted research and compiled data to support decision-making processes and strategic planning
Managed inquiries and resolved issues promptly, providing exceptional customer service
Organized and executed corporate events, conferences, and team-building activities to foster a positive work culture
Collaborated with cross-functional teams, fostering strong working relationships, and promoting a cohesive work environment
Managed multiple tasks and priorities simultaneously, prioritizing urgent matters and meeting strict deadlines
Prepared meeting agendas and minutes, ensuring smooth communication and follow-up on action items
Helped in the onboarding and training of new team members, facilitating a seamless integration process
Used various software tools, such as Microsoft Office Suite and CRM systems, to streamline administrative tasks and enhance productivity
Gloria Coles Flint Public Library's dedicated to supporting lifelong learning, literacy, and community engagement, Flint, MI
Director of Marketing
Liberty House Recovery Center
04.2022 - 11.2022
Company Overview: Healthcare Rehabilitation facility with personalized treatment plans, counseling, and support services to help clients in achieving long-term sobriety
Developed and executed comprehensive marketing strategies, driving brand awareness and market penetration
Oversaw and managed marketing campaigns across various channels, including social media, email, print, and digital advertising, ensuring cohesive messaging, and maximizing reach
Conducted market research and analyzed consumer trends, finding opportunities for product positioning and market expansion
Collaborated with cross-functional teams, including sales and product development, to align marketing efforts with business goals and product launches
Checked and evaluated marketing performance metrics, analyzing data to measure the effectiveness of campaigns, and making data-driven decisions for continuous improvement
Managed the marketing budget, distributing resources efficiently and cost-effectively to achieve optimal results
Developed and kept relationships with media partners, influencers, and industry stakeholders to amplify brand visibility and secure promotional opportunities
Led a team of marketing professionals, providing guidance, mentorship, and performance feedback to foster professional growth and excellence
Implemented lead generation strategies to drive sales and customer acquisition, working closely with sales teams to nurture leads and enhance the sales funnel
Created compelling and engaging marketing content, including website copy, blog posts, videos, and infographics, to attract and keep target audiences
Planned and executed successful product launches and marketing events, coordinating coordination, promotional materials, and communication strategies
Stayed current with industry trends and emerging marketing technologies, integrating innovative approaches into marketing initiatives for a competitive edge
Supported a strong understanding of the competitive landscape, conducting competitor analysis to identify opportunities and threats
Collaborated with external agencies and vendors, managing contracts, and ensuring deliverables met quality standards and timelines
Healthcare Rehabilitation facility with personalized treatment plans, counseling, and support services to help clients in achieving long-term sobriety
Executive Assistant to the President
Mott Community College
09.2021 - 01.2022
Company Overview: Public community college offering a wide range of academic programs, including associate degrees, certificates, and workforce development opportunities, Flint, MI
Provided high-level administrative support to the President of Mott Community College, managing schedules, appointments, and travel arrangements with precision and efficiency
Functioned as the primary liaison between the President's office and internal/external stakeholders, fostering clear and effective communication
Managed confidential and sensitive information with discretion and maintained the highest level of confidentiality in all interactions
Prepared, reviewed, and edited reports, presentations, and communications on behalf of the President, ensuring accuracy and diligence
Managed the President's office calendar, coordinating meetings, events, and engagements, and prioritized tasks to optimize time management
Assisted in preparing the President for meetings and events by providing relevant background information and materials
Responded to inquiries and addressed concerns promptly, proving a keen sense of customer service and professionalism
Aided in the preparation and execution of college events and ceremonies, contributing to their success and seamless organization
Oversaw complex scheduling conflicts and last-minute changes with adaptability and composure
Oversaw office operations, including maintaining office supplies, managing incoming/outgoing correspondence, and managing administrative tasks efficiently
Developed and supported positive relationships with faculty, staff, students, and community members to promote a positive and collaborative work environment
Managed the flow of communication within the President's office, ensuring that information reached the parties promptly
Functioned as an ambassador for Mott Community College, representing the President's office with professionalism and poise in various settings
Public community college offering a wide range of academic programs, including associate degrees, certificates, and workforce development opportunities, Flint, MI