KRISTEN TURNER
McKinney,TX
Summary
Experienced, detail oriented, professional with nearly 20 years of operational management and sales experience seeking a position with a dynamic company which allows me to utilize my skills and experience to their fullest potential
Overview
18
18
years of professional experience
Work History
Campus Secretary
Prosper ISD
Prosper, TX
07.2022 - Current
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Assisted with special projects or tasks related to departmental functions upon request.
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
- Maintain supply orders and reviewed invoices for accuracy before submitting them for payment processing.
- Provided administrative support to the school staff members.
Member Service Agent
AAA Texas
Allen, TX
01.2022 - 06.2022
- Offered exceptional customer service to differentiate promote company brand.
- Consulted with customers regarding needs and addressed concerns.
- Informed customers about product lines and services offered.
- Assisting members with planning tools for travel.
Settlement and Sales Processor
Washington Tractor, John Deere Distributor
03.2017 - 10.2020
- Processed sales and loans with high-level accuracy.
- Maintained customer financial information and files.
- Generated various financial reports for managers for review and forecasting.
- Prioritized and organized tasks to efficiently accomplish service goals.
Retail Representative
PLM Marketing
02.2012 - 05.2016
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Monitored sales floor to identify customers in need of assistance and merchandise in need of attention.
- Maintain the ordering levels by working with store management.
- Performed floor moves, merchandising, display maintenance to keep sales areas well-stocked, organized and current.
- Serviced accounts to offer new product opportunities and sustain revenue streams.
Operations Manager
Coldwater Creek
02.2007 - 01.2010
- Collaborated with store management to develop strategies for achieving sales and profit goals.
- Implemented organization systems for financial reports, schedules and inventory control to improve efficiency and productivity.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Oversaw financial and budget management, accounting and payroll activities.
- Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
Education
Associates Degree - Culinary Arts
Oakland Community College
Skills
- Teamwork, Collaboration and Relationship Building
- Multitasking, Time management and Prioritization
- Time Tracking and Review
- Employee File Auditing, Maintenance and Verification
- Statistical Analysis and Reporting
- Accurate Documentation
- Account Balancing
- Resolving Payroll Issues
- Vacation and Sick Leave Tracking
- Employee Training
- Verbal and Written Communication
- Efficient and Detail-Oriented
- Directing Teams
Accomplishments
- Consistent top performer
- Received Operational Excellence Award
- Sales Challenge Winner
- Gold Pen training from John Deere
- Founding member of Commerce Chargers little league football
Timeline
Campus Secretary
Prosper ISD
07.2022 - Current
Member Service Agent
AAA Texas
01.2022 - 06.2022
Settlement and Sales Processor
Washington Tractor, John Deere Distributor
03.2017 - 10.2020
Retail Representative
PLM Marketing
02.2012 - 05.2016
Operations Manager
Coldwater Creek
02.2007 - 01.2010
Associates Degree - Culinary Arts
Oakland Community College
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