Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristen Van Nostrand

Austin,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

26
26
years of professional experience

Work History

Professional Pet Sitter

Rover.com
05.2017 - Current
  • Communicate professionally with pet owners via phone, email and text.
  • Maintain client retention by consistently providing outstanding customer service to both clients and pets.
  • Give animals proper attention to promote secure environment in owner's absence.
  • Support animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
  • Perform pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
  • Handle administrative work such as answering telephones and scheduling boarding and drop in appointments.

Chef

Tejas Club, At The University Of Texas
09.2012 - 03.2020
  • Sole employee responsible for menu planning, shopping, and execution of weekly menus.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
  • Developed recipes and menus by applying understanding of market demand and culinary trends,

Bakery Associate

Word Of Mouth Catering
09.2010 - 12.2018
  • Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
  • Decorated wedding cakes and bakery goods to build business reputation and revenue base.
  • Mixed dough, scaled breads and cakes, and performed all baking duties.

Head Baker

Kerbey Lane Cafe
02.2007 - 10.2011
  • Managed inventory, labor, expenses and other operational processes.
  • Managed training, disciplining and motivating employees.
  • Developed unique recipes and confections to set bakery apart from competition.
  • Assisted with creating promotions to highlight bakery offerings and drive sales.
  • Complied with health and safety codes to protect staff and customers.
  • Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
  • Developed new products based on seasonal ingredients, holidays and dessert trends.
  • Established and maintained positive vendor relationships.

Education

Associate Of Arts - Baking And Pastry Arts

The Culinary Institute of America
Hyde Park, NY
12.2004

Bachelor Of Arts - Psychology

University of Albany
Albany
05.1998

Skills

  • Client Relationship Management
  • Verbal and Written Communication
  • Manage Schedules
  • Customer Service
  • Manage Inventory
  • Food and Beverage Management
  • Food Service Operations
  • Hiring, Training and Development
  • Data Entry

Timeline

Professional Pet Sitter

Rover.com
05.2017 - Current

Chef

Tejas Club, At The University Of Texas
09.2012 - 03.2020

Bakery Associate

Word Of Mouth Catering
09.2010 - 12.2018

Head Baker

Kerbey Lane Cafe
02.2007 - 10.2011

Associate Of Arts - Baking And Pastry Arts

The Culinary Institute of America

Bachelor Of Arts - Psychology

University of Albany

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Kristen Van Nostrand