Efficient and precise with commitment to finishing jobs quickly and accurately. Proven to work closely with coworkers for effective data management. Skilled in document digitization, office modernization and data organization for enhanced productivity.
Overview
7
7
years of professional experience
Work History
Restaurant Co-Owner
Dudley's Diner and Coney Islant
12.2022 - 11.2023
Contributed to community outreach initiatives by hosting charity events or participating in local food festivals showcasing the restaurant''s culinary offerings.
Increased customer satisfaction by implementing innovative menu items and enhancing dining experiences.
Introduced unique events and promotions to drive customer engagement, increasing repeat visits and cultivating loyalty among patrons.
Managed finances for optimal budget control, reducing unnecessary expenses and maximizing profit margins.
Created a welcoming atmosphere by designing an inviting restaurant layout and selecting tasteful décor elements.
Adapted menu offerings seasonally based on customer preferences and availability of fresh ingredients, resulting in dynamic menu options yearround.
Developed marketing strategies to attract new customers, increase brand visibility, and boost overall sales.
Oversaw facility maintenance tasks to ensure a safe and comfortable dining experience for all guests.
Successfully navigated challenging periods by employing creative problem-solving strategies to maintain a thriving business amidst industry fluctuations.
Collaborated with co-owner on daily operations, ensuring a cohesive management approach to maximize business success.
Evaluated employee performance regularly through constructive feedback sessions aimed at continuous improvement efforts within the team dynamic.
Utilized social media platforms effectively as part of marketing strategy for wider audience reach generating higher foot traffic into establishment.
Implemented efficient inventory management systems, minimizing waste and maintaining accurate stock levels.
Fostered a positive work environment by promoting open communication among team members and encouraging professional growth opportunities.
Spearheaded staff training programs, resulting in improved service quality and increased guest retention rates.
Established strong relationships with local suppliers for access to fresh ingredients at competitive pricing structures.
Maintained strict food safety and sanitation standards, consistently passing health inspections with excellent ratings.
Set employee schedules, delegated work, and monitored food quality and service performance.
Managed payroll, daily deposits, and cost controls.
Maintained positive relationships with local community and government officials.
Planned and executed strategies to increase customer loyalty and retention.
Recruited, hired, and trained talented staff to fill vacancies.
Supervised daily activities of restaurant and 12 employees.
Led restructuring of restaurant menu and interior design, resulting in increased customer satisfaction and profits.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Managed staff schedules and maintained adequate coverage for all shifts.
Motivated staff to perform at peak efficiency and quality.
Oversaw food preparation and monitored safety protocols.
Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Verified prepared food met standards for quality and quantity before serving to customers.
Implemented effective inventory control systems to reduce food spoilage and waste.
Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Purchased food and cultivated strong vendor relationships.
Data Processor
Kalitta Air
07.2017 - 12.2022
Ensured timely completion of projects by prioritizing tasks and efficiently managing time.
Applied data validation procedures to support and enforce data integrity.
Assisted in training new hires on company-specific data management systems, procedures, and best practices.
Assisted with development of data entry procedures to streamline data processing.
Identified data errors and discrepancies and implemented swift corrections.
Located and corrected data entry errors and reported to management.
Double checked accuracy of hard copy paperwork and rectified any issues.
Verified accuracy of data before transcribing.
Performed comprehensive audits on stored information, ensuring compliance with industry regulations and standards.
Monitored data entry processes and worked to improve efficiency and performance.
Sorted and processed incoming reports before putting data into processing software.
Collaborated with other departments to enforce data accuracy and enhance productivity.
Updated and maintained customer information, documents and records.
Managed and organized documents for data entry tasks.
Utilized techniques for increasing data entry speed.
Used computer software to store and retrieve data.
Followed data entry protocols, rules and regulations.
Cleaner
Kalitta Air
04.2017 - 07.2017
Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
Removed trash, debris and other waste materials from premises.
Used time management and efficient cleaning methods to meet deadlines.
Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Handled equipment, chemicals, and materials properly and with caution.
Confirmed all cleaning tools and equipment were stored properly after use.
Emptied trashcans and transported waste to collection areas.
Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
Organized and used industrial cleaning products following strict safety procedures.
Deli Clerk
Louies Fresh Market
09.2016 - 04.2017
Greeted customers at counter to fulfill requests and answer questions.
Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.