Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristen Wagstaff

Sour Lake

Summary

Organized and detail-oriented, with a strong background in office administration, operations management, and banking. With several years of experience in leading retail operations and delivering exceptional results in a banking environment, I bring a comprehensive skill set in process optimization, team management, and administrative support. Adept at handling complex tasks such as scheduling, data entry, and managing office inventory, all while ensuring smooth day-to-day operations. Proven ability to streamline processes, manage cross-functional teams, and maintain confidentiality in high-pressure environments. Seeking to leverage my leadership and organizational skills to contribute to an efficient office administration team at our school.

Overview

11
11
years of professional experience

Work History

Associate Banker

JPMorgan Chase
07.2019 - Current
  • Maintained accurate records of all transactions, keeping track of daily activities for auditing purposes.
  • Strengthened client relationships through consistent communication and personalized attention to individual needs.
  • Balanced teller drawers and ATM cash.
  • Resolved complex client issues by coordinating with relevant departments, ensuring timely resolution and customer satisfaction.

Operations Manager

David's Bridal
09.2014 - 06.2019
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

Education

Early Childhood Education

Henderson State University
Arkadelphia, AR

Architectural Drafting

Lamar Institute of Technology
Beaumont, TX

Skills

  • Banking regulations
  • Self-motivated nature
  • Cash management
  • Risk management policies
  • Relationship building
  • Audit support
  • Developing work schedules
  • Account opening & maintenance
  • Budget management
  • Documentation and reporting

Timeline

Associate Banker

JPMorgan Chase
07.2019 - Current

Operations Manager

David's Bridal
09.2014 - 06.2019

Early Childhood Education

Henderson State University

Architectural Drafting

Lamar Institute of Technology
Kristen Wagstaff