Kristen Walter
Monroe,LA
Summary
Talented Business Development Executive brings high-level business, marketing and sales acumen. Drives competitive growth through proactive relationship building and pursuit of business opportunities . Savvy to industry trends, practices and customer demands.
Overview
12
12
years of professional experience
Work History
Business Development Executive
MCM Engineering
10.2022 - Current
- Develop and implement, plans within the aviation Ground Support Equipment industry and target organizations with purchasing influence in forecasted airport projects and/or supplier vendors for consumable product sales
- Identify opportunities through networking events and source connections and collaborations within the industry
- Record and track lead generation through sales pipeline and monitor project bidding opportunities for potential airport projects
- Consult and inform lead architects and engineers about ground power solutions for projected design and capacity of new airport projects
- Execute sales strategies and processes to ensure sales volume and profit targets are met monthly.
- Continually maintained and improved company's reputation and positive image in markets served.
- Conducted market research to identify new opportunities and target markets.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
Business Consultant
IBM
07.2019 - 08.2020
- Developed sales strategies for client based on existing methods and incorporating daily team collaborations for maximized data collection in A.I
- Support
- Researched and orchestrated efforts for sales team through Design Thinking process to drive new ideas of improving user experience and achieve key business goals
- Utilized IT data base marketing programs to provide data analytics for lead enrichment and A.I
- Systems
- Leveraged tracking metrics and funnel reporting on all leads and prospective sales pipelines
- Applied weekly retrospective meetings to evaluate objectives, improve solutions and define KPI’s
- Partnered with operations and administrative team to develop optimization of call scripts, sales activities, and development of best practices.
Marketing Manager
Best Home Health
08.2016 - 06.2019
- Established strong on-site presence for current and potential accounts, continually fostering key relationships and exceeding monthly patient referrals
- Facilitated effective communication with providers, referral sources, and healthcare staff, responding appropriately when addressing concerns was needed
- Attended weekly case conference meeting regarding patients’ conditions and took necessary actions to offer solutions in the best interest of the patient
- Maintained a stringent marketing budget, focusing efforts on highest potential growth
- Networked community events to promote home health and wellness in effort to continually build knowledge of services, standards of practice, and regulatory criteria.
Patient Care Representative
Stat Home Health
06.2015 - 07.2016
- Cultivated new business in extended areas of Monroe through cold calling for expansion of home base territory
- Serviced existing accounts and ensured effective delivery by identifying and resolving issues and/or complaints
- Actively maintained referral quota through marketing plans for exceeded growth and development targets
- Organized and facilitated educational luncheons/meetings to referral sources informing the programs and services offered specific to physician’s specialty
- Communicated with supporting staff to maintain and exceed optimal team performance in effort to provide exceptional customer service and satisfaction.
Sales and Marketing Representative
ServPro Industries, LLC
07.2014 - 06.2015
- Managed 22 routes monthly and prospected new business potential through calling on centers of influence to market services
- Planned, organized, and hosted Continuing Education seminars for insurance agents within communities for my territory
- Assessed corporate buildings and schools to develop a preparedness plan Emergency Ready Profile to store on file in partnership with the Red Cross.
Charter
JPS Aviation
02.2012 - 05.2014
- Sales and Marketing, Managed marketing and sales of company owned aircraft and brokered charter customers working closely with owners and prospective buyers while ensuring exceptional customer service and cultivating loyal business relationships
- Facilitated each aspect of the sales transaction including price negotiation, intent to purchase, financing, escrow, inspections, legal documentation, and final closing
- Scouted new aircraft sales listings via cold-calling, mail and web-based advertising, and/or networking, as well as, targeted specific aircraft to meet the criteria for new aircraft acquisitions
- Managed charter department scheduling private flights for all clientele, including local and national sports, education, government, and entertainment personalities
- Coordinated and dispatched pilot(s) for chartered flights, prepared FAA forms and documents required, and organized logistics needed for the flight destination
- Administered and trained as a testing proctor for aviation written exams in Computer Assisted Testing Service (CATS).
Aircraft Sales Representative
McDonald Aviation
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Education
Business Management
University of Louisiana
2003
Skills
- Sales & Account Management Consultative Selling
- Business Development Account Acquisition & Retention
- Lead Generation Direct Sales
- Analytical & Detail Oriented
- Continual Improvement Process Sales Processes
- Teamwork Customer Service
Timeline
Business Development Executive
MCM Engineering
10.2022 - Current
Business Consultant
IBM
07.2019 - 08.2020
Marketing Manager
Best Home Health
08.2016 - 06.2019
Patient Care Representative
Stat Home Health
06.2015 - 07.2016
Sales and Marketing Representative
ServPro Industries, LLC
07.2014 - 06.2015
Charter
JPS Aviation
02.2012 - 05.2014
Aircraft Sales Representative
McDonald Aviation
Business Management
University of Louisiana
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