Summary
Overview
Work History
Education
Skills
Volunteer Experience
Internship
Timeline
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Kristen Waters

Suwanee,GA

Summary

Committed and driven, I am a young, full-time student dedicated to excelling in both academia and professional spheres. With an unwavering work ethic, my goal is to leverage my education and experiences to become an indispensable asset within the context of a small business. My true passion lies in marketing and social media, and I am actively refining these skills to contribute significantly to the growth and success of any venture.

While navigating my academic journey, I have seized numerous opportunities to pursue my parallel passion for veterinary technology, grooming, and training. Fueled by a deep love for animals, I am motivated by the desire to make a positive impact in their lives. This dual focus underscores my versatility and showcases my ability to effectively balance diverse responsibilities.

Looking forward, I harbor ambitious aspirations of establishing my own small business or brand, placing a particular emphasis on innovative marketing and social media strategies. My commitment to staying abreast of industry trends and embracing emerging technologies positions me as a forward-thinking professional ready to navigate the dynamic landscape of modern entrepreneurship.

Beyond immediate goals, my overarching vision extends to contributing to generational wealth. Through meticulous strategic planning, continuous learning, and an unwavering pursuit of excellence, I aim to lay the groundwork for a robust financial foundation that transcends individual success, positively influencing future generations.

In essence, I am a proactive and goal-oriented individual leveraging my current educational pursuits and professional experiences, driven by an unyielding commitment to building a versatile skill set. My journey encompasses not only personal success but also a steadfast dedication to making a lasting impact in the realms of business, animal care, and the broader community.

Overview

4
4
years of professional experience

Work History

Vet Technician

Sugar Sweet Georgia Puppies
07.2023 - Current
  • Administered medications to animals in treatment and documented changes in condition.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Administered routine, post-operative and daily treatments to animals under direction and supervision of veterinarian.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Administer medications, vaccines and treatments as instructed by veterinarian.
  • Collected and prepared specimens for laboratory testing.
  • Maintained detailed records of animal health care and diagnostic treatments.
  • Prepared, sterilized and maintained medical instruments and equipment.

Sales Executive and Project Manager

Sugar Sweet Georgia Puppies
01.2023 - Current
  • Make calls to customers pertaining to their inquiries, financing, and other related questions
  • Developing training guides and platforms for future employees
  • Training new employees on systems that I make or that are implemented
  • Controlling social media by making extensive content available to customers through Tiktok, Instagram, Facebook, Youtube, and Pinterest
  • Supervising the analytics of all social media platforms
  • Adopting new projects pertaining to the business as well as other businesses my boss owns
  • Actively generating new ideas to modernize the store and upkeep of important information and documents.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
  • Created and implemented successful sales campaigns to drive leads and increase sales.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Monitored and ordered supplies and materials to keep office well stocked.
  • Reviewed and edited documents for accuracy, grammar and clarity.
  • Prepared PowerPoint presentations for senior-level staff with attention to detail.

PCA

Assisting Hands
10.2022 - 06.2023
  • Listen to the client when they report about new health problems, pain levels, or change in plans
  • Provide care through food preparation, clothing/diaper changes, administering medications, medication reminders, etc
  • Help provide house care and a clean environment through laundry, dishes, trash, etc
  • Report any problems or new health concerns to higher-ups
  • Provide company to a senior to help stimulate the mind and improve serotonin for happiness
  • Join the clients at their appointments, grocery shopping, or other expeditions they desire.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Followed directions of licensed nurses to administer medications and treatments.

PCA

ABC HomeCare
10.2022 - 02.2023
  • Listen to the client when they report about new health problems, pain levels, or change in plans
  • Provide care through food preparation, clothing/diaper changes, administering medications, medication reminders, etc
  • Help provide house care and a clean environment through laundry, dishes, trash, etc
  • Report any problems or new health concerns to higher-ups
  • Provide company to a senior to help stimulate the mind and improve serotonin for happiness
  • Join the clients at their appointments, grocery shopping, or other expeditions they desire.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Followed directions of licensed nurses to administer medications and treatments.

Electronics Associate

Walmart
08.2022 - 10.2022
  • Maintained the electronics area in accordance with company policies and procedures by properly handling claims and returns, zoning the area, arranging and organizing merchandise/supplies, identifying shrink and damages, and ensuring a safe work environment
  • Maintained merchandise presentation in the electronics area by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up, cleaning, and organizing product displays, signing and pricing merchandise appropriately, and securing fragile and high-shrink merchandise
  • Provided customer service by acknowledging the customer & identifying customer needs
  • Received and stocked merchandise/supplies from distribution centers and suppliers
  • Operated equipment, such as cash registers and related tools, to process customer purchases using appropriate procedures for different payment types and items sold
  • Organized and maintained the electronics department by securing merchandise, assisting customers with warranty transactions, maintaining the operation of displays, and categorizing videos, CDs, and DVDs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Cashier/Sales Associate

Lowe's Home Improvement
05.2022 - 08.2022
  • Provided a rememberable experience for customers through aiding with what they need and are looking for
  • Acted as not only a cashier, but swapped between a flooring associate who would help customers identify tiles and rugs
  • Handled customer transactions such as payments, bill payments, returns, deliveries, etc.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Pet Pro Shift Lead/Assistant Pet Groomer

PetSuites
11.2020 - 05.2022
  • Administered medications, food quantities, water, and toys needed for each pet customer that was there
  • Maintained cleanliness of the facility to prevent any diseases, sickness, or other germs from spreading to the pet patients or the onboarding team
  • Provided daily daycare services and/or overnight boarding for pet patients; made sure they got the attention requested through organized playtimes
  • Acted as not only a pet pro, but also a host who would frequently lead shifts or have to do dual jobs.
  • Fed and watered animals to provide necessary nutrients and keep pets healthy.
  • Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Administered medications to animals in treatment and documented changes in condition.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.
  • Prepared special diets for animals to accommodate specific health conditions and species-specific needs.
  • Learned and followed safety protocols for transporting animals to and from facilities to avoid injuries and keep animals safe.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Followed pet care instructions for dietary needs and medication regimens.
  • Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
  • Washed, trimmed and brushed animals to maintain good grooming standards.
  • Monitored animals for behavioral problems and signs of health issues.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.

Cashier

Burger King
01.2020 - 02.2021
  • Assisted with daily operations and took orders and received payments for transactions
  • Prepped sandwiches and other items ordered
  • Cleaned, sanitized and kept food areas stocked and guest areas clean
  • Met restaurant and customer service objectives.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

Bachelor of Science in Psychology -

Georgia State University
Atlanta, GA

AFROTC -

Georgia Tech
Atlanta, GA

Bachelor of Science in Psychology Pre-Med -

Hampton University
Hampton, VA

Diploma -

Grayson Highschool
Grayson, GA

Marketing

Gwinnett Technical College
Lawrenceville, GA
05.2025

Skills

  • Actively learning Spanish to become bilingual and be able to speak to those from other countries
  • Experienced in animal care for lizards, snakes, dogs, cats, etc
  • Able to fix phone screens and glass backs of iPhones and iPads
  • Highly experienced in the use of technological problems
  • Athletically active in ROTC
  • Great customer service and ability to connect to customers through conversation and not business transactions
  • Elderly caregiver, actively volunteering and helping with those who are disabled or up in age
  • Focused and passion driven, can learn something in less than 24 hours and then perform it
  • Hands-on learner
  • Ability to handle customer aggressiveness when need be
  • Always offers alternatives to help client/customer
  • Goes outside of job duties and fulfills tasks to better help the environment of the corporation or reduce the work load
  • Theatrical experience and fine arts experience
  • Technological advancement and management skills
  • Pet care and pet informative skills
  • Patient Monitoring
  • Animal Grooming
  • Animal Behavior Analysis
  • Emergency Care
  • Vaccine Administration
  • CPR certification
  • Medical terminology knowledge
  • Patient assessment
  • Customer Support
  • Digital Electronics
  • Quality Assurance
  • Adaptability
  • Business Networking
  • Professional Networking
  • Sales Presentations
  • Customer Service
  • Social Media Strategy
  • Video Editing
  • Content Creation
  • Project Management

Volunteer Experience

  • Pet Trainer, Snellville, GA, Periodically Trainee
  • Cardiovascular Group, Lawrenceville, GA, Intern, 08/2020 - 05/2021, Learned check-in and check-out, echocardiography, regular patient visits, cardiovascular tests, as well as overseen procedures such as a loop recorder implant.

Internship

Cardiovascular Group Lawrenceville, GA

  • During my internship at this cardiology office, I actively participated in various facets of the operation. Responsibilities included taking patient vitals, conducting scans for discrepancies, interpreting EKGs, analyzing echocardiograms, observing loop recorder insertions, and mastering the check-in and check-out procedures. Over the course of six months, I gained comprehensive insights into the efficient functioning of every aspect of a cardiology office and its systems.

Dog Training Snellville, GA

  • During my internship at this dog boarding and training facility, I acquired valuable skills in training and caring for animals. In this role, we assisted customers in gaining control of their pets, addressing issues related to house training, potty training, and command training.

Timeline

Vet Technician

Sugar Sweet Georgia Puppies
07.2023 - Current

Sales Executive and Project Manager

Sugar Sweet Georgia Puppies
01.2023 - Current

PCA

Assisting Hands
10.2022 - 06.2023

PCA

ABC HomeCare
10.2022 - 02.2023

Electronics Associate

Walmart
08.2022 - 10.2022

Cashier/Sales Associate

Lowe's Home Improvement
05.2022 - 08.2022

Pet Pro Shift Lead/Assistant Pet Groomer

PetSuites
11.2020 - 05.2022

Cashier

Burger King
01.2020 - 02.2021

Bachelor of Science in Psychology -

Georgia State University

AFROTC -

Georgia Tech

Bachelor of Science in Psychology Pre-Med -

Hampton University

Diploma -

Grayson Highschool

Marketing

Gwinnett Technical College

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Kristen Waters