Kristen Wehbe
Bloomfield,NJ
Summary
Recent college graduate who is a hard-working individual, experienced in high-volume environments and knowledgeable about customer service work. Strong work ethic, adaptability and exceptional interpersonal skills. Dependable worker with organization skills and high attention to detail.
Overview
6
6
years of professional experience
Work History
Bartender
Applebee's
12.2018 - Current
- Promoted to bartender within 6 months of employment.
- Must memorize all food ingredients and liquor recipes for drink menu.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Served high customer volumes during special events, nights, and weekends.
- Managed bar area, cocktail design and menu and handled inventory (beers and liquor stockroom items, etc.), regulation compliance and customer relationships.
- Attended regular training sessions to stay updated on new products and sanitation standards.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Multi-tasking whilst selling to customer's needs.
- Obtained clientele with positive attitude who would often return & have developed highly empathetic client relationships.
- Training new promoted employees.
- Maintains high professionalism while on the floor and with peers/management.
Intern
Behaviorally
11.2021 - 04.2022
- Conducted interviews with customers to gain insights into their experiences.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Proofread documents before submitting them for review.
- Developed presentations and organized events to promote products or services.
- Created status reports on operational activities.
- Provided administrative support by completing tasks such as filing documents and scheduling meetings.
- Maintained accurate records and files pertaining to departmental areas of responsibility.
- Wrote procedures, reports and technical documents in easy-to-understand terminology.
- Gathered data for market research projects and analyzed findings to make recommendations.
- Attended and participated in meetings and brainstorming sessions with team members.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Education
Bachelor of Arts - Psychology
William Paterson University
Wayne, NJ05.2024
Skills
- Computer: Microsoft: Word, PowerPoint, Outlook
- Strong multitasking
- Customer service expertise
- Engaging personality
- Cleanliness and hygiene
- Highly reliable
- Patience and Tolerance
- Clear and effective communication
- Sales and Marketing
- New Hire Training
- Inventory
- Performance Improvement
Languages
Arabic
Full Professional
English
Native or Bilingual
Timeline
Intern
Behaviorally
11.2021 - 04.2022
Bartender
Applebee's
12.2018 - Current
Bachelor of Arts - Psychology
William Paterson University
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