Kristen Wickham
Chesapeake City,MD
Summary
Professional with strong background in Human Resources, prepared for this role. Expertise in recruitment, labor and employee relations, policy development and implementation, leadership and human resources development. Strong focus on team collaboration and achieving results. Reliable and adaptable, skilled in conflict resolution, talent acquisition, discipline and performance management.
Overview
17
17
years of professional experience
Work History
Human Resources Development Specialist (LMER)
U.S. Army CHRA HQ – G7 Training Management Division APG, MD US
01.2023 - Current
- Serve as member of Supervisory HR Orientation Course (SHROC) Operational Training Team & as an instructor and HR Consultant/Technical Expert in the LMER Function.
- Collaborate w/ policy proponents at CHRA HQ and Army’s Supervisor Talent Management (STM) Program Office at DASA-CP and AMSC to provide direction to the Army’s new supervisory training and certification program and training content.
- Keep current with changes in HR/LMER function and automation tools as they are developed, OPM guidance, Army regs and program changes.
- Represent CHRA G7 at professional meetings, inter-office work group and regional marketing events, & other activities involving the G7 TMD.
- Develop novel training solutions to chronic/acute problems experienced by Army supervisors. Market/deliver solutions through training and consulting efforts, professional publications, marketing materials and CHRA G7 technical products, handouts, etc.
- Determine, develop, deliver, and evaluate curriculum to implement instructional improvements using adult learning, in person, and VILT methods, incorporate practical exercises, & modify content to close competency gaps, enhance proficiency of Army Supervisors, as needed IAW results of end of course evaluation data.
- Serves as member of curriculum advisory boards utilizing the Analysis, Design, Development, Implementation, and Evaluation (ADDIE) model to ensure courses developed/delivered meet the needs of customers IAW OPM & STM Program’s Supervisor Competency Framework, Army’s vision and strategic plan. Evaluate and endorse Adjunct Faculty for certification based observed quality of technical expertise and facilitation skills.
- Adjunct Faculty member certified to teach SHROC and LMER course content. Worked w/ other G7 Instructors to augment & develop dL self-paced Basic Staffing & MER course materials for Command HR Professionals.
- Attend meetings and brief G7 TMD leadership, STM, and other Sr Leaders on status of assigned training programs, procedures, and policies for acquiring needed training and coordinating training programs that may be critical to installation or activity missions. Contribute to training and development operations. Assure accomplishment of Army Supervisor development objectives.
- Serve as technical expert providing advice and guidance to customers. Manage assigned plans and specific projects to satisfy training requirements and accommodate needs of various Commands and Installation Activities.
- Use AI and automation tools, Microsoft applications to develop and deliver course marketing tools to broadcast training initiatives, course sources, and schedules to Army customers.
- Pay Grade: GS-0201-13/05; 80 hours worked per pay period; Salary: $136,658 per year
- Supervisor: Duncan Thomas-Orsino: (571) 588-1574 or bruce.a.thomas-orsino.civ@army.mil; Contact: Yes
Supervisory HR Specialist (LMER)
U.S. Army CHRA NER – Civilian HR Service Center for ATEC LMER Branch APG, MD US
08.2021 - 01.2023
- Led team of LMER Specialists in providing accurate advice based on Command policies, SOPs, and relevant regulations.
- Supervised personnel actions, oriented staff to customer and functional areas, and evaluated training needs.
- Reviewed work products for compliance and developed internal policies and training materials.
- Participated in manpower studies and developed standardized processes for enhanced customer partnerships
- Pay Grade: GS-0201-13/04; 80 hours worked per pay period; Salary: $117,505 per year
- Supervisor: Sabrina Weldon: 667-201-4930 or sabrina.e.weldon.civ@army.mil; Contact: Yes
Supervisory HR Specialist (LMER)
U.S. Army CHRA NER – AAW-COE CPAC LMER Branch APG, MD US
01.2021 - 08.2021
- Delivered precise LMER advice and support to customers on HR practices, laws, and policies, addressing complex issues affecting work practices.
- Resolved disputes and grievances by analyzing facts and events, and advised on disciplinary techniques for conduct and performance problems.
- Led labor relations negotiations, communicated policies, and provided training to management and staff on LMER topics.
- Pay Grade: GS-0201-13/03; 80 hours worked per pay period; Salary: $110,603.00 per year
- Supervisor: Charlotte Buchanan: 785-239-0314 or charlotte.d.buchanan.civ@mail.mil; Contact: Yes
HR Specialist (LMER)
U.S. Army CHRA NER - APG CPAC/AAW-COE CPAC LMER Branch APG, MD US
02.2011 - 01.2021
- Delivered expert LMER advice and support to customers, ensuring accurate interpretation of HR practices, laws, and regulations.
- Facilitated resolution of disputes and grievances by analyzing facts and events, and advised on disciplinary techniques for conduct and performance issues.
- Led negotiations and communicated labor relations policies, while preparing teams for potential furloughs and mentoring colleagues in LMER functions.
- Pay Grade: GS-0201-12/07; 80 hours worked per pay period; Salary: $103,605.00 per year
- Former Supervisor: Linda Bryant: 410-627-5608 or bryantlnb@gmail.com Contact: Yes
HR Specialist (Staffing, Recruitment & Classification)
U.S. Army CHRA NER-APG CPAC-FM Branch APG, MD US
04.2009 - 02.2011
- Delivered advisory services to organizations both virtually and onsite, resolving recruitment and pay issues.
- Created and reviewed vacancy announcements, rated resumes, and advised on recruitment strategies and incentives.
- Coordinated employment processes, determined eligibility and qualifications, and guided selectees from pre-employment to onboarding.
- Pay Grade: GS-0201-7 FPL 11; 80 hours worked per pay period
- Supervisors: Trish Iacovelli (443) 861-5976; & Tracey Hall (410) 417-2465 (retired) Contact: Yes
HR Specialist (LMER)
U.S. Army CECOM LCMC DCSPER/G1 FM CPAC Fort Monmouth, NJ US
07.2008 - 04.2009
- Collaborated with legal and management teams on LMER issues, providing guidance on merit system principles and prohibited personnel practices.
- Contributed to the development of staffing plans to address mission requirements and job changes, while assisting with newcomer in-processing.
- Advised management on disciplinary actions, ensuring compliance with regulations and fostering strong customer rapport through resource gathering.
- Pay Grade: YA-201-1; 80 hours worked per pay period
- Supervisor: Patricia Coyle (732) 492-5491; Contact: Yes
Education
Bachelor of Science - Elementary Education
Richard Stockton College of New Jersey
Pomona, NJ08.2003
Bachelor of Arts - Psychology
Richard Stockton College of New Jersey
Pomona05.2003
Associate's Degree - Science; General Education/Social Science
Ocean County College
Toms River, NJ05.2000
Diploma - College Preparatory Coursework
Lacey Township High School
Lanoka Harbor, NJ06.1997
Skills
- Virtual and In Person Training
- Facilitation Expertise
- Training Assessment
- Leadership Development
- Supervision
- Labor and Employee Relations
- Performance Management
- Leave Administration
Training
- CES SUPV 101 2024-08-05
- CES Foundation 2025-03-01
- SHROC 2025-03-06
- SUPERVISOR DEVELOPMENT COURSE 2025-03-10
- LAW OF FEDERAL EMPLOYMENT-TJAGLCS at UNIV OF VIRGINIA 2019-08-02
PERFORMANCE APPRAISAL DATA
Rated Exceptional 2020-2025
*ADJUNCT FACULTY CERTIFIED
- LMER, SHROC;
- CLEARANCE: SECRET;
- CELP Mentor Advisor 2025
Timeline
Human Resources Development Specialist (LMER)
U.S. Army CHRA HQ – G7 Training Management Division APG, MD US
01.2023 - Current
Supervisory HR Specialist (LMER)
U.S. Army CHRA NER – Civilian HR Service Center for ATEC LMER Branch APG, MD US
08.2021 - 01.2023
Supervisory HR Specialist (LMER)
U.S. Army CHRA NER – AAW-COE CPAC LMER Branch APG, MD US
01.2021 - 08.2021
HR Specialist (LMER)
U.S. Army CHRA NER - APG CPAC/AAW-COE CPAC LMER Branch APG, MD US
02.2011 - 01.2021
HR Specialist (Staffing, Recruitment & Classification)
U.S. Army CHRA NER-APG CPAC-FM Branch APG, MD US
04.2009 - 02.2011
HR Specialist (LMER)
U.S. Army CECOM LCMC DCSPER/G1 FM CPAC Fort Monmouth, NJ US
07.2008 - 04.2009
Associate's Degree - Science; General Education/Social Science
Ocean County College
Diploma - College Preparatory Coursework
Lacey Township High School
Bachelor of Science - Elementary Education
Richard Stockton College of New Jersey
Bachelor of Arts - Psychology
Richard Stockton College of New Jersey
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