Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Kristen Williams

Willis,TX

Summary

Parts management professional prepared to bring a high level of expertise to any role. Proven skills in inventory control and order fulfillment, ensuring seamless operations. Dependable team player committed to achieving results and adapting to dynamic environments. Strong technical knowledge and a detail-oriented approach valued by employers.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Master Certified Collision Center Parts Specialist

Space City Toyota
11.2024 - Current
  • Assisted customers in identifying and ordering automotive parts to enhance service efficiency.
  • Processed incoming inventory and maintained accurate stock levels through meticulous tracking.
  • Collaborated with technicians to ensure timely availability of essential parts for repairs.
  • Utilized parts management software (Reynolds & CCC) to streamline order fulfillment and improve operational workflows.
  • Addressed customer inquiries regarding parts compatibility, providing expert recommendations and support.
  • Contributed to maintaining a clean and organized parts department to optimize workspace functionality.
  • Engaged in continuous learning of automotive systems to better assist customers and improve service outcomes.

Parts Manager

Caliber Collision
08.2019 - 09.2025
  • Coordinated with suppliers to streamline ordering processes and reduce lead times.
  • Developed relationships with vendors to negotiate better pricing and terms for purchases.
  • Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
  • Oversaw parts organization in storage facilities for efficient retrieval and distribution.

Parts Sales Manager

AutoZone
02.2018 - 08.2019
  • Managed inventory levels to ensure product availability and minimize stockouts
  • Assisted customers with product selection and technical inquiries, enhancing satisfaction
  • Trained team members on effective sales techniques and customer service practices
  • Managed cash register operations, ensuring accurate transactions and cash handling.
  • Trained new employees in customer service standards and register procedures.
  • Welcomed customers and helped determine their needs.

Education

High School Diploma -

Elgin High School
Elgin, TX
05-2002

Skills

  • Shipping and receiving
  • Returns processing
  • Packaging and labeling
  • Parts documentation
  • Proficient in Reynolds & CCC
  • Improving customer satisfaction
  • Parts identification
  • Customer service
  • Ordering parts
  • Verbal and written communication
  • Order fulfillment
  • Problem-solving skills
  • Email communication
  • Clean driving record

Accomplishments

    Upon my hire with Space City Toyota, I was an integral part of the rapid increase of our gross profit in the collision center and decreasing our monthly cycle times.

Certification

Toyota Master Certified Parts Specialist

Timeline

Master Certified Collision Center Parts Specialist

Space City Toyota
11.2024 - Current

Parts Manager

Caliber Collision
08.2019 - 09.2025

Parts Sales Manager

AutoZone
02.2018 - 08.2019

High School Diploma -

Elgin High School

Similar Profiles

CREATE PROFILE