Kristen Williamson
Oakmont,PA
Summary
Skilled in behavior redirection and case management, I excel in fostering positive environments and achieving significant improvements in engagement and service quality. Passionate about continuous learning and development, I bring a blend of hard and soft skills to drive success. I am a compassionate individual with established experience providing support to students. Demonstrated ability to create lesson plans and assess student progress. I am a thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
5
5
years of professional experience
Work History
Teacher's Assistant
Clyde Savannah School District
12.2021 - Current
- Enforced rules and instructions to maintain discipline.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
- Took part in professional development workshops to boost skills.
- Graded and provided feedback on assignments.
- Collaborated with instructors to develop engaging lesson plans.
- Developed and implemented strategies to improve student engagement.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
Assistant Manager, Customer Service
Yankee Candle
10.2019 - 08.2022
- Improved customer satisfaction by addressing and resolving customer complaints in a timely manner.
- Provided exceptional support to management, assisting in daily operations and decision-making processes.
- Maintained high-quality standards with regular employee training and performance evaluations.
- Fostered strong relationships between team members by facilitating open dialogue sessions where ideas could be freely exchanged without fear of judgment or criticism.
- Created a positive work environment for staff members, promoting teamwork and employee morale.
- Oversaw the onboarding process for new employees, providing comprehensive training materials and guidance throughout their initial weeks on the job.
- Coordinated staff schedules, ensuring adequate coverage during peak hours without sacrificing operational efficiency or quality of service.
Intern
Wayne County Probations Department
08.2021 - 11.2021
- Conducted risk assessments using validated instruments, ensuring accurate identification of probationers'' needs and appropriate resource allocation for supervision.
- Promoted a culture of accountability among probationers through consistent enforcement of court-ordered conditions and timely reporting of non-compliance incidents to relevant authorities.
- Participated in ongoing professional development training to stay current on best practices within the field of community corrections.
- Improved offender rehabilitation by conducting thorough assessments and formulating personalized treatment plans.
- Conducted home visits to verify living conditions, assess potential risks, and maintain open lines of communication with probationers.
- Collaborated with treatment providers to ensure appropriate services were provided to address substance abuse, mental health, or other needs among probationers.
- Screened offender referrals and completed intake interviews and paperwork.
Education
Master of Science - Clinical Mental Health Counseling
Liberty University
Lynchburg, VA09-2026
Bachelor of Science - Forensic Psychology
SUNY Empire State College
Saratoga Springs, NY09-2022
Associate of Science - Criminal Justice
Monroe Community College
Rochester, NY12-2020
Skills
- Positive attitude
- Helping students with special needs
- Behavior redirection
- Small group and individual assistance
- Effective communication
- Student and parent relations
- Student health and safety
- Case planning
- Behavioral assessment
- Group therapy
- Case management
- Report writing
- Delinquency monitoring
Timeline
Teacher's Assistant
Clyde Savannah School District
12.2021 - Current
Intern
Wayne County Probations Department
08.2021 - 11.2021
Assistant Manager, Customer Service
Yankee Candle
10.2019 - 08.2022
Master of Science - Clinical Mental Health Counseling
Liberty University
Bachelor of Science - Forensic Psychology
SUNY Empire State College
Associate of Science - Criminal Justice
Monroe Community College
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