Summary
Overview
Work History
Education
Skills
ATC license
Timeline
Generic

Kristen Wilson

Calhoun,LA

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

14
14
years of professional experience

Work History

Asst. Store Manager

Get N Go
06.2022 - 07.2023
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Created and maintained safe and secure work environments for employees.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.

Cashier/Stocker/Customer Service

Dirt Cheap Store
05.2018 - 06.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Baker

Golden Corral Restaurant
11.2017 - 11.2017
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.

DSW Worker

Jadan inc.
07.2017 - 08.2017
  • Conversed, entertained and read aloud to clients to promote mental health and alertness.
  • Advocated for clients'' rights within various settings including educational institutions, housing providers, and social service agencies.
  • Assisted clients per with bathing, dressing, grooming and eating.
  • Developed strong rapport with clients through active listening skills and empathetic communication techniques.
  • Maintained accurate documentation of client progress, noting any changes in behavior or health status for review by the team.
  • Dispensed necessary medication to improve client health condition.

Cashier,cook,waitress

Bayou bowl
12.2015 - 04.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Learned duties for various positions and provided backup at key times.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Cashier

Chevron
08.2014 - 10.2014
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Cashier

Mcdonalds
12.2012 - 04.2013
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Performed cash, card and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.

Cashier

The home depot
04.2009 - 05.2009
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Learned duties for various positions and provided backup at key times.
  • Used POS system to enter orders, process payments and issue receipts.
  • Worked with floor team and managers to meet wide range of customer needs.

Education

Skills

  • Food Safety

  • Food Preparation

  • Cooking

  • Kitchen Experience (1 year)

  • Cleaning Experience

  • Food Service

  • Food Handling

  • Meal Preparation

  • POS (2 years)

  • Retail Sales (1 year)

  • Restaurant Experience

  • Sales

  • Cash Handling (2 years)

  • Cashiering (2 years)

  • Food Production

  • Serving Experience (1 year)

  • Customer service (2 years)

  • Home Care

  • Caregiving

  • Senior Care

  • Home health

  • Communication skills (2 years)

  • Baking

  • English

  • Assistant Manager Experience

  • Restaurant Management

  • Customer Service

  • Problem-Solving

  • Customer experience

  • Customer Service and Engagement

  • Inventory Control

  • Store Organization

  • Time Management

  • Team Building and Leadership

  • Store Opening and Closing

  • Attention to Detail

  • Customer Service Management

  • Staff Supervision

  • Store operations

  • Stock management

  • Team Management

  • POS Systems

  • POS systems operations

  • Employee Scheduling

  • Hiring and Training

  • Goals and performance

  • Loss Prevention

  • Employee Coaching

  • Sales expertise

  • Sales Techniques

  • Strategic Planning

  • Relationship building and management

  • Sales Growth

  • Issue Resolution

  • Staff Scheduling

  • Transaction Processing

  • Stock Rotations

  • Inventory counting

  • Order Management

  • Shift Scheduling

  • Flexible Schedule

  • Scheduling Coordination

  • Vendor Management

  • Team Leadership

  • Decision-Making

  • Staff training/development

  • Sales Tracking

ATC license

I received my alcohol and tobacco license while working at my last job.

Timeline

Asst. Store Manager

Get N Go
06.2022 - 07.2023

Cashier/Stocker/Customer Service

Dirt Cheap Store
05.2018 - 06.2018

Baker

Golden Corral Restaurant
11.2017 - 11.2017

DSW Worker

Jadan inc.
07.2017 - 08.2017

Cashier,cook,waitress

Bayou bowl
12.2015 - 04.2016

Cashier

Chevron
08.2014 - 10.2014

Cashier

Mcdonalds
12.2012 - 04.2013

Cashier

The home depot
04.2009 - 05.2009

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Kristen Wilson