Kristen Wilson

Functioned as brand ambassador for channel accounts, specializing in expanding assigned accounts and developing new channel partnerships. Collaborated closely with internal sales and operations teams to ensure the delivery of exceptional service and support to assigned channel partners.

• Engaged channel partner resources to identify and qualify sales opportunities for AV/IOT solutions within company's core project types.
• Developed and executed programs with go-to-market partners, strengthening relationships and driving sales growth.
• Liaised with other departments to identify, create and improve marketing programs.
• Produced engaging digital marketing content, including conceptualization, copywriting, and visuals.
• Introduced new technology through engaging presentations to sales and technical teams.
• Facilitated training sessions within channels, enhancing partner understanding of company processes and industry trends.
• Contributed to brand visibility through marketing activities & events, strategy meetings, and trade shows.
• Provided high-level customer service and responsiveness for sales, service, and support escalations.
• Logged pertinent information, including contacts, interactions, and preferences, into CRM software.
  

Worked in partnership with investors, tenants, and contractors to oversee leasing, management, property restoration/renovation, repairs, and maintenance of residential lease properties.

• Conducted property inspections, contract renewals, and lease/listing appointments.
• Supervised property turnover repairs, restoration, and renovation projects from vacancy to occupancy.
• Nurtured vendor partnerships to uphold project timeliness and budgetary compliance.
• Supported property owners/investors, achieving leasing and management objectives for 200+ properties.
• Crafted compelling copy, curated listing data, and executed strategic marketing campaigns to showcase and promote vacant properties across national listing platforms, company website and social media channels.
• Utilized market research and analysis for informed decision-making and efficient leasing correspondence. Produced comprehensive occupancy and management reports highlighting key insights and trends.
• Demonstrated strong mediation skills, drafting and negotiating leasing and management contracts.
• Maintained properties' adherence to local, state, and federal regulations.
• Cultivated relationships with tenants and investors through highlevel customer service initiatives.

Contracted to market and sell jewelry, accessories and cosmetics targeted at women through peer-to-peer networking.

• Identified potential buyers for business development and produced sales to meet personal financial goals.
• Negotiated all aspects of contracts for marketing events and executed post-event evaluations for continuous improvement.
• Employed variety of sales practices to accommodate each customer's individual needs and overcome objections.
• Cultivated loyal customer base through outstanding customer service, adeptly handling concerns and fostering strong relationships.
• Conceptualized and created strategic marketing and communication materials for email and social media, including flyers, newsletters, presentations, sales scripts and copy
• Managed and mentored team of 50+ independent sales consultants, organizing sales and training events.
• Generated almost $500,000 in career sales in contractual role focused on selling jewelry, accessories, and cosmetics

Oversaw inventory control for food, beverage, and other grocery items, while also serving as liaison for communications and purchasing between stores and vendors.

• Managed inbound purchase orders and inventory forecasting for assigned markets.
• Coordinated with internal and external teams to fulfill customer requests and resolve inquiries.
• Strengthened vendor partnerships for improved collaboration.
• Evaluated and addressed escalations related to purchase orders, inventory management and impaired inventory concerns.
• Maintained purchasing reports and provided updates to departmental leadership.
• Cataloged new and demo grocery products for departmental assessment.
• Crafted compelling copy for company print and electronic sales advertisements.

Partnered on campaigns and events with companies, organizations and individuals to advance the mission and fundraising goals of the organization.

• Successfully cultivated and nurtured relationships within community, resulting in increased engagement and collaboration.
• Supported strategic campaigns and orchestrated impactful events to drive organization's mission forward, exceeding fundraising targets and fostering community support.
• Coordinated in-kind donations and developed corporate and community prospects for fundraising priorities.
• Managed media, public relations, and marketing materials to support development efforts, with emphasis on copywriting, proofing and layout design.
• Assisted Executive Director in grant application process by crafting letters of inquiry and compiling supporting materials for submissions.
• Served as agency spokesperson and liaison during Tulsa Area United Way Campaign from 2004-2007, earning TAUW's 2007 "You Had Me At Hello" award in recognition of dynamic presentation skills.
• Coordinated annual Bartlett Regatta and Road Rally fundraising events, collectively grossing more than $500,000 under my direction
• Managed more than100 volunteers across diverse fundraisers and special events