Kristen Wolf
Sun City,AZ
Summary
Diligent [Job Title] skilled at listening to customers, exceeding productivity targets and maintaining current knowledge of company offerings. Solves problems quickly to retain customers and delivers high level of service in every interaction.
Overview
7
7
years of professional experience
Work History
Customer Service Professional
Hometown Breakfast Bar And Grill
02.2021 - 03.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Checked identification for minimum age for sale of alcoholic beverages.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Assistant Bar Manager
Ozgoods Bar And Grille
09.2014 - 12.2020
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled $[Amount] cash on daily basis, which built trustworthiness and loyalty with owners.
- Poured and prepared mixed drinks for over [Number] customers daily.
- Decreased waste, following strict recipes and drink measurement protocol.
Education
No Degree - Dental Assisting
Lehigh Valley School For Dental Assisting
Whitehall, PA12.2017
High School Diploma -
Parkland High School
Allentown, PA06.1996
Skills
- Efficient and Detail-Oriented
- Courteous with Strong Service Mindset
- Team-Oriented and Cooperative
- POS Systems and Ordering Platforms
- Proactive Self-Starter
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Service Professional
Hometown Breakfast Bar And Grill
02.2021 - 03.2022
Assistant Bar Manager
Ozgoods Bar And Grille
09.2014 - 12.2020
No Degree - Dental Assisting
Lehigh Valley School For Dental Assisting
High School Diploma -
Parkland High School
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