Kristen Workman
Marion,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to work. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I worker with my dad as a teen and learned a lot of great skills from him and his coworker. We are a very hard drive focused family. I did home health for almost 5 years. I absolutely love helping others with their needs but more importantly encouraging them to keep their independence and supporting their own decisions. I'm great at redirecting. I have a huge heart and will always love the health care field. Amazing people skills no matter what job I have been thrown to I've done my best and caught on quick.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Workman Home Improvements Roofing
Rob Workman
Ashland, OH
01.2006 - Current
- Enhanced team productivity by implementing efficient work schedules and assigning tasks based on individual strengths.
- Ensured high-quality workmanship for all roofing projects by closely supervising the team and providing clear instructions.
- Achieved timely project completion by prioritizing tasks and effectively managing resources.
- Maintained a safe working environments.
- I was young and following my dad's footsteps. I do sometimes help at job sights if needed to be. I acted as a secretary, set up appointments and scheduled them timely. My dad taught me a lot at a young age.
Lead Staff for Home Health Care
Innovated Support Services
Kansas, OH
01.2019 - 12.2023
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
- Lead staff of the house, guided and helped out with our individuals safety and effectively. Provided great advice. Took staff advice and feelings/ideas effectively. It's not about me and building a great relationship and team takes support encouragement and listening skills.
- Built great relationships with our individuals. Guided and positivity helped with any needs.
- Laundry, bathing, cleaning, organizing, certified in med passes, CPR certified, g-tube certified. Cooking,
- Safely drove to appointments and outings.
- Easily redirected escalated situations.
Shift Leader
Save A Lot
Ashland, OH
01.2017 - 01.2019
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
- Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
- Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
- Reviewed financial reports to identify areas of opportunity for cost reduction or increased revenue generation.
- Implemented procedural updates as needed based on company policy changes or industry developments.
- Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
- Coordinated with vendors to ensure timely delivery of products while maintaining strong professional relationships.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
- Actively participated in community events on behalf of the company, strengthening brand awareness within the local area.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Supported a culture of continuous improvement by identifying and addressing areas for potential growth, both individually and as a team.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
Shift Lead
SUBWAY®Restaurants
Ashland, OH
01.2017 - 01.2019
- Improved team efficiency by implementing new scheduling and task management strategies.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Streamlined inventory management processes to reduce waste and increase profitability.
- Provided fresh food daily, ensured all dates were within the date time to serve fresh food. Properly baked all breads and cookies.
- Built great relationships with customers with a great attitude
- Easily pushed products that needed to be sold. Met our goals monthly easily and effectively.
- Any goal that I have set, I have successfully met. I personally have great self drive and believe if you put your mind to it and work hard, your goals will be met.
Education
Certified - Welding
Ashland Career Center
Ashland, OH05.2019
Skills
- Crew Oversight
- Company Safety Policies
- Commercial Flat Roofing
- Task Delegation
- Team Training and Support
- Time Management
- Decision Making
- Problem Solving
- Conflict Resolution
- Worksite Organization
- Vendor Relations
- Team Leadership
- Training Abilities
- Customer Service
- Technical Knowledge
- Repair Planning
- Hiring and Onboarding
- Procedure Planning
- Dependable and Hardworking
- Employee Training
- Multi-Project Coordination
- Supply Ordering
- Worker Supervision
- Decision-Making
- Self Control and Integrity
- Stress Tolerance
- Relationship Building
- I'm a hard worker and will do my best to learn and succeed at anything I'm a fast learner
Certification
Certified in meg and stuck welding graduated in 2019
CPR certified
Dodd Med 1 certified (to pass meds)
Dodd Med 2 certified
Dodd G-tube certified
Timeline
Lead Staff for Home Health Care
Innovated Support Services
01.2019 - 12.2023
Shift Leader
Save A Lot
01.2017 - 01.2019
Shift Lead
SUBWAY®Restaurants
01.2017 - 01.2019
Workman Home Improvements Roofing
Rob Workman
01.2006 - Current
Certified - Welding
Ashland Career Center