Summary
Overview
Work History
Education
Skills
Timeline
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Kristen Wright

Massapequa,NY

Summary

Driven and goal-oriented professional with a proven track record, adept at complex problem-solving and enhancing customer satisfaction. Excelled in managing communications and streamlining office operations, significantly improving efficiency. Demonstrates strong communication skills and a friendly demeanor, ensuring positive client relations and a productive workplace environment.

Overview

17
17
years of professional experience

Work History

Executive Admin/Sales Assistant

Victory Homes
09.2018 - Current
  • Handled customer inquiries, complaints, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Managing all scheduling and appointments for team of 8
  • Arranging meetings and other events
  • Managing mail/communications
  • Organizing electronic filing systems
  • Performing basic bookkeeping/clerical duties
  • Setting and managing the daily schedules and calendars of company executives
  • Preparing and/or editing documents, such as expense reports, memos and invoices
  • Order necessary office supplies
  • Reviewing incoming documents
  • Handling permits/financing applications of clients
  • Managing all social media/advertising

Executive Assistant

Med Search International
09.2012 - 06.2014
  • Handled confidential and sensitive information with discretion
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Assisted Sales team with posting jobs and handling clients before transition over to sales
  • Maintained office, printers, ordering of supplies
  • Clerical duties as needed


Executive Assistant

American Home Mortgage
08.2007 - 03.2012
  • Organized and coordinated conferences and monthly meetings.
  • Served as a liaison between departments to facilitate effective communication throughout the company.
  • Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
  • Answered high volume of phone calls and email inquiries.
  • Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
  • Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
  • Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
  • Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
  • Improved office efficiency by implementing new filing systems and document management processes.
  • Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
  • Facilitated training and onboarding for incoming office staff.

Education

University of Hartford
Hartford, CT

Skills

  • Goal-Oriented
  • Complex Problem-Solving
  • Customer Service
  • Friendly and Helpful
  • Strong Communication and Interpersonal Skills

Timeline

Executive Admin/Sales Assistant

Victory Homes
09.2018 - Current

Executive Assistant

Med Search International
09.2012 - 06.2014

Executive Assistant

American Home Mortgage
08.2007 - 03.2012

University of Hartford

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Kristen Wright