KRISTEN WRIGHT
Florissant,MO
Summary
Compassionate Healthcare Professional with experience in patient care and medical assisting. Skilled in monitoring patient conditions and maintaining clinical environments while delivering high-quality support in fast-paced settings. Strong communication, leadership, and organizational skills enhance patient safety and service delivery.
Overview
7
7
years of professional experience
Work History
Patient Care Tech
Davita
Saint Louis, USA
12.2024 - 05.2026
- Monitored vital signs and promptly reported abnormalities to nursing staff, ensuring timely intervention.
- Assisted patients with daily living activities to enhance comfort and promote overall well-being.
- Collaborated with healthcare team to ensure optimal patient care delivery.
- Maintained cleanliness and organization of treatment areas to support patient safety and infection control.
Medical Assistant
Mercy
Saint Louis, USA
09.2023 - 12.2024
- Administered medications and vaccinations under physician supervision, adhering to safety protocols.
- Educated patients on treatment plans and preventive care measures to improve adherence and health outcomes.
- Coordinated patient appointments and follow-ups to streamline clinic operations.
- Assisted in patient intake processes, ensuring accurate data collection and documentation.
Customer Service Representative
Concentrix
Saint Louis, USA
11.2019 - 09.2023
- Resolved customer inquiries through multiple communication channels, contributing to higher customer satisfaction.
- Managed high-stress situations, maintaining professionalism while effectively resolving disputes.
- Collaborated with team members to streamline processes, reducing response times for service requests.
- Analyzed customer feedback to identify trends and inform improvements in service strategies and training programs.
Nurse Assistant
Advanced Nursing of STL
St Louis, Missouri
06.2026 - Current
- Monitored vital signs and reported changes to licensed nursing staff.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Followed infection control procedures and safety protocols throughout care duties.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
Education
High School Diploma -
Riverview Gardens Highschool
Saint Louis, MOSkills
- Vital sign assessment
- CPR certification
- Patient assessment
- Medical terminology
- Patient intake procedures
- Phlebotomy training
- Health monitoring
- Direct patient care
Timeline
Nurse Assistant
Advanced Nursing of STL
06.2026 - Current
Patient Care Tech
Davita
12.2024 - 05.2026
Medical Assistant
Mercy
09.2023 - 12.2024
Customer Service Representative
Concentrix
11.2019 - 09.2023
High School Diploma -
Riverview Gardens Highschool