Kristen Wrightsel
Lake City
Summary
Dedicated professional with a strong background in compassionate care and patient safety, honed at the Agency For Persons With Disabilities. Proven ability to implement effective treatment plans and enhance resident satisfaction through excellent communication and relationship building. Skilled in multitasking and maintaining a clean, safe environment, ensuring optimal health outcomes.
Overview
5
5
years of professional experience
Work History
Resident Unit Specialist
Agency For Persons With Disabilities
01.2024 - 06.2025
- Participated in staff training sessions to continually enhance knowledge and skills in resident care practices.
- Implements active treatment plans, and skill acquisition plans regarding: daily living skills, self care, socialization, recreation, leisure, speech, community awareness and vocational skills
- Progress notes
- Transport residents to on and off center activities
- Maintain sight and sound supervision at all times
- Follow all policies and procedures
- Complete all required training in a timely manner
- Provide supervision during mealtime and follow individual meal time programs
- Complete inventory
- Complete all required documentation
- Communicate effectively
- Improved resident satisfaction by addressing concerns promptly and providing compassionate care.
- Maintained a clean, safe environment by adhering to infection control protocols and reporting hazards promptly.
Waitress
Waffle House
07.2022 - 09.2023
- Provided customer service by greeting ans seating guests, taking accurate orders, and delivering food and beverages in a timely manner
- Knowledge of menu items, ingredients, and preparation methods to assist customers with their selections
- Communicated with kitchen staff to ensure accurate order preparation and timely delivery of meals to tables
- Handled cash transactions accurately using-point-of-sale systems while adhering to company policies on cash handling procedures
- Managed multiple tables simultaneously during peak hours
- Resolved guest complaints or concerns promptly and professionally, ensuring customer satisfaction at all times
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained cleanliness of work areas including dining room floors, tables, chairs, utensils, glassware, etc
- Assisted in training new waitstaff on restaurant policies and procedures as well as menu knowledge to ensure consistent quality of service
- Collaborated with kitchen staff on special dietary requests or modifications from customers ensuring accuracy in meal preparations
Care Giver
Private Residence
01.2020 - 05.2023
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted patients with self-administered medications.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Education
Fort White High School
Fort White, FLSkills
- Compassionate care
- Patient safety
- Treatment Planning
- Therapeutic interventions
- Staff collaboration
- Maintaining privacy
- Patient rounds
- Patient advocacy
- Relationship building
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Excellent communication
- Organizational skills
- HIPAA compliance
- Active listening
- Decision-making
- Self motivation
- Professionalism
- Goal setting
Timeline
Resident Unit Specialist
Agency For Persons With Disabilities
01.2024 - 06.2025
Waitress
Waffle House
07.2022 - 09.2023
Care Giver
Private Residence
01.2020 - 05.2023
Fort White High School
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