Summary
Overview
Work History
Education
Skills
Timeline
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Kristen Yard

Online Business Manager/ Virtual Assistant
Williamsville,NY

Summary

I provide business owners with the comfort and security of knowing that I understand their goals, their brand, and their voice well enough that they can hand their business off to me to manage, freeing up their time to pursue new ventures.

Overview

4
4
years of post-secondary education
12
12
years of professional experience

Work History

SEO Content Writer

One Crazy House
Flower Mound, TX
12.2020 - Current

I create and schedule multiple Convertkit mailer campaigns each week for One Crazy House. I test different things, analyzing what leads to a higher open/ click rate.

Executive Virtual Assistant/ Social Media Manager

Kids Activities Blog
Flower Mound, TX
07.2016 - Current

I am an executive assistant to Holy Homer, owner of Kids Activities Blog. I work directly with Holly, writing SEO optimized blog posts, managing one of her Facebook pages, managing multiple email accounts on her behalf, taking care of customer service, publishing all of her blog posts, I manage her daily Convertkit mailer, and help manger her schedule. Basically, I take on anything and everything she needs help with, as it comes along, so that she can focus on growing her business and brand.

Executive Assistant/ Project Manager/Bookkeeper

State Contract Carpet Co., LLC
Amherst, NY
03.2014 - 11.2020
  • Managed every facet of (4) companies owned by this client, so that he could focus on growing his band while I oo care of the day-to-day matters of running the businesses for him.
  • I managed every step of each installation, from selling the job and putting together the quote, to closing the job, ordering material, coordinating installation, and then providing exceptional customer service, follow up, processing all paperwork, paying the vendors and installers, and then taking care of commission reports.
  • Prepared documents, reports, and presentations for the owner of the company.
  • Handled logistics, catering, agendas, and travel arrangements for meeting and event planning for owner of the company.
  • Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
  • Updated owner of the company on changing business needs by thoroughly documenting internal and client meetings.
  • Created expense reports, budgets, and filing systems.
  • Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
  • Used QuickBooks to produce monthly invoices, reports, and other deliverables.
  • Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team efficiency.
  • Researched, proposed, and implemented vendor agreements to decrease costs and improve services.
  • Organized envelopes, postage, and mail correspondence on behalf of the owner.
  • Promoted team productivity by keeping supplies organized and well-stocked.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.

Education

Bachelor of Arts - Writing & Literature/ Communications

SUNY Empire State College
Saratoga Springs, NY
09.2008 - 06.2012

Skills

Proofreading

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Timeline

SEO Content Writer

One Crazy House
12.2020 - Current

Executive Virtual Assistant/ Social Media Manager

Kids Activities Blog
07.2016 - Current

Executive Assistant/ Project Manager/Bookkeeper

State Contract Carpet Co., LLC
03.2014 - 11.2020

Bachelor of Arts - Writing & Literature/ Communications

SUNY Empire State College
09.2008 - 06.2012
Kristen YardOnline Business Manager/ Virtual Assistant