Summary
Overview
Work History
Education
Skills
Certification
PAST WORK EXPERIENCE
Timeline
Generic
Kristen Zuckerbrow

Kristen Zuckerbrow

Italy

Summary

Professional operations leader with consistent track record in optimizing processes and driving impactful results. Proven ability to lead teams, implement strategic initiatives, and adapt to changing environments with ease. Skilled in project management, process improvement, and resource allocation. Known for effective collaboration and delivering dependable outcomes.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Director of Operations

LPT Realty
04.2019 - 02.2025
  • Build, implement, and manage all systems for transaction coordination, internal communication, client communication, financial management, information management, central database management, and marketing.
  • Assist as needed in documenting the systems of other departments, including customer service, buyer, seller, lead generation, tracking, and expansion systems.
  • Responsible for tracking production for team and individual agents including commission projections.
  • Oversee all contracts through closing.
  • Create and maintain operations manual and training manual.
  • Onboarding and offboarding of agents.
  • Listing management.
  • Customer and vendor relations.
  • Event planning for meetings, trainings, client events, open houses, travel.
  • Streamlined operational processes, enhancing efficiency across multiple departments.
  • Led cross-functional teams to implement strategic initiatives, driving organizational growth.

Sales Associate

The Container Store
11.2021 - 11.2023
  • Delivered exceptional customer service, enhancing client satisfaction and loyalty.
  • Assisted in inventory management, ensuring accurate stock levels and organization.
  • Trained new staff on sales techniques and product knowledge, improving team performance.
  • Collaborated with management to implement promotional strategies, driving sales growth.
  • Managed point-of-sale systems efficiently, ensuring smooth transaction processing and accuracy.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Education

Bachelor of Arts - Business Administration

Texas Christian University
Fort Worth, TX

Skills

  • Real Estate Administration
  • Office Management
  • System Development
  • Customer and Vendor Relations
  • Information Management
  • Process Improvement
  • Rapid Problem Solving
  • Spatial Visualization
  • Microsoft Office
  • MLS / Dotloop / Docusign / Command
  • Marketing
  • Customer relations
  • Staff hiring

Certification

  • DISC Profile - S/C/I Stable / Cautious / Interactive
  • Completed Texas Real Estate Licensing Courses
  • Notary Public - Texas

PAST WORK EXPERIENCE

  • Office Management - 15 Years
  • Executive Adminstration - 8 Years

Timeline

Sales Associate

The Container Store
11.2021 - 11.2023

Director of Operations

LPT Realty
04.2019 - 02.2025

Bachelor of Arts - Business Administration

Texas Christian University

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