Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristen A. Mancini

Broomall,PA

Summary

Dynamic communication specialist skilled at crafting engaging content and fostering relationships. Knowledgeable in Microsoft Business Suite and social media marketing, I excel in bridging gaps between teams and enhancing internal communications.

Overview

26
26
years of professional experience

Work History

Co-Founder

Heart & Soul'd
01.2024 - Current

- This is a part-time unpaid position.

-Assist in creating a non-profit organization to benefit foster and adoption services in and around Delaware County.

- Develop floor plan and merchandising strategies for non-profit thrift store in Swarthmore, PA.

- Facilitate and foster customer, vendor and merchant relationships within the community served by the thrift store.

- Coined the term "mission matches" and help identify organizations within the community who match the mission of the thrift shop and who will be the recipients of any funds raised.

- Work in the retail store using point of service system, stocking, sorting donations, cleaning and any other tasks required for open, close and daily operations.

- Manage and direct various volunteers of all ages and abilities.

-

Communication Specialist

TDI Technologies, Inc.
01.2022 - 01.2024

- Create content for monthly employee newsletter

- Assist in creating content for twitter, linkedIn, Facebook and Instagram

- Oversee internal and external communications sent from various members of the TDI, CYFI, and ChariTDI teams.

- Maintain biweekly download for fringe benefit contributions and correspond with employees, human resources and the benefits provider.

Administrator

TDI Technologies, Inc.
12.2009 - 12.2021

- Prepare client invoices for billing

- Process bi-weekly payroll

- Reconcile monthly banking and credit card statements

- Manage employee benefits

- Create employee communications including handbooks

Wellness Coordinator

Gallagher Benefit Services
03.2007 - 12.2009

- Moderate and prepare all materials for monthly wellness conference calls.

- Assist clients in developing, implementing and evaluating various wellness initiatives

-Create various correspondence and communication materials to aid clients in increasing awareness and participation in wellness services

- Develop and maintain database of wellness communication materials and contacts

- Manage relationships between various internal and external wellness resources

Gallagher Benefit Services

Account Manager
07.2004 - 03.2007

- Prepare benefit proposal and summaries for prospective and current large market clients

- Assist clients in implementing new benefit plans for employees (Groups 500+)

- Present benefit plans to employee groups during open enrollment

- Provide ongoing support through phone calls, and meetings to client representatives and individual employees

Assistant Director of Graduate Business

Saint Joseph's University
10.1999 - 07.2004

- Advise current and prospective students regarding enrollment and coursework in MBA, MS in Human Resources Management and MS in Financial Services programs.

- Market the above programs to potential students at various area trade shows and career fairs.

- Responsible for coordinating MBA student association events.

- Member of the MBA Advisory Board

- Aided in creation and implementation of new MBA curriculum

- Assisted Director in creation of curriculum and marketing materials for new Corporate Scholar Program.

Education

MBA - Marketing

Saint Joseph's Unversity
Philadelphia, PA

Bachelor of Arts - Communication Arts

Villanova University
Villanova, PA

Ph.D. - Communication

Liberty University
Lynchburg, VA
2025

Skills

    - Excellent written and oral communication skills

    - Ability to successfully interact with and bridge gaps between internal and external groups

    - Microsoft Business Suite

    - Quickbooks experience

    - Promotion and Marketing

    - Social Media

Timeline

Co-Founder

Heart & Soul'd
01.2024 - Current

Communication Specialist

TDI Technologies, Inc.
01.2022 - 01.2024

Administrator

TDI Technologies, Inc.
12.2009 - 12.2021

Wellness Coordinator

Gallagher Benefit Services
03.2007 - 12.2009

Gallagher Benefit Services

Account Manager
07.2004 - 03.2007

Assistant Director of Graduate Business

Saint Joseph's University
10.1999 - 07.2004

MBA - Marketing

Saint Joseph's Unversity

Bachelor of Arts - Communication Arts

Villanova University

Ph.D. - Communication

Liberty University