Kristen Bradford
Monee,IL
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Operations and Administration Manager
CoSourcing Partners
01.2024 - 03.2024
- Supervised a team of administrative professionals, providing guidance, support, and constructive feedback to ensure high-quality service delivery.
- Managed budgets and financial reporting, enabling effective allocation of resources and timely identification of potential cost savings.
- Developed effective filing systems that streamlined document retrieval, increasing efficiency within the workplace.
- Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources.
- Facilitated the hiring process by working closely with HR in candidate screening, interviewing, and onboarding new administrative staff members.
- Ensured compliance with relevant laws regulations by developing robust policies procedures governing administrative operations within the company.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Updated reports, managed accounts, and generated reports for company database.
- Completed bi-weekly payroll for employees.
Team Administrator
Aurizon
12.2019 - 12.2023
- Served as a liaison between various departments within the organization to streamline workflows and improve collaboration efforts.
- Prepared presentations that clearly communicated key information, supporting successful internal and external meetings.
- Conducted research on industry trends or competitors as needed, keeping the team up-to-date with relevant market information.
- Managed schedules and maintained an organized calendar for effective time management within the team.
- Coordinated travel arrangements, ensuring seamless logistics for all team members during business trips.
- Organized meetings and events with a professional approach, promoting a positive image of the company.
- Supported teams during peak workload periods by taking on additional tasks as needed proving flexibility in role.
- Actively participated in continuous improvement initiatives aimed at increasing overall team productivity and efficiency.
- Trained new staff members on company policies and procedures, fostering a supportive work environment from day one.
- Maintained personnel records and updated internal databases to support document management.
- Generated reports to suggest corrective actions and process improvements.
- Managed company schedule to coordinate calendar and arrange travel.
- Completed bi-weekly payroll for employees.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Contractor Management Officer
New Hope Group
05.2019 - 11.2019
- Streamlined contract management processes for enhanced efficiency and productivity.
- Assisted in resolving contractual disputes through mediation and arbitration processes when necessary, protecting the organization''s interests while maintaining positive working relationships with contractors.
- Improved contractor performance by implementing effective monitoring and evaluation systems.
- Monitored the performance of contractors closely, providing feedback and support as needed to ensure consistent delivery of high-quality work in alignment with project requirements.
- Collaborated with cross-functional teams to develop comprehensive project plans, setting realistic milestones and deliverables.
- Supported the development of new business opportunities by evaluating the capabilities of potential contractors and making informed recommendations to senior leadership.
- Managed complex negotiations with contractors to secure favorable terms for the organization without compromising quality or timelines of deliverables.
- Contributed to the development of organizational policies related to contractor management, ensuring alignment with industry standards and regulatory requirements.
- Mitigated risks associated with contract performance, conducting regular audits to assess contractor compliance with terms and conditions.
- Minimized risks by conducting thorough due diligence on potential contractors before awarding contracts.
- Enhanced compliance with procurement policies, managing contractor onboarding and training programs.
- Implemented comprehensive risk assessment procedures during the procurement process, identifying potential challenges early in order to implement mitigation strategies proactively.
- Implemented strategies to reduce costs, improve productivity and reduce waste.
- Reviewed contractor invoices, approving payments on acceptable work.
- Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
- Assessed project plans, spoke with clients, or designers and visited job site to better understand project scope and client desires.
- Organized and updated databases, records and other information resources.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Created reports, presentations and other materials for executive staff.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
Education
Bachelor of Arts - Communications
Rider University
Lawrenceville, NJ12.1997
Skills
- Documentation And Reporting
- Staff Training and Development
- Office Management
- Filing systems
- Document Management
- Report Preparation
- Employee Management
- Calendar Management
- Meeting Coordination
- Organizational Leadership
- Expense Reporting
- Process Improvements
- Travel Arrangements
- Office Administration
- Budgeting and Expense Monitoring
- Microsoft Office Suite
- Quickbooks
- Event Coordination
- Performance Evaluations
- Contract Negotiations
- Travel Coordination
- Payroll and budgeting
- Employee Onboarding
- Administrative Management
- Contract Administration
Certification
- Safely Access Rail Corridor Training
- Mental Health First Aid Training
- RPA Operation Accreditation for Drones Training
- Firestop Instructional FIT Level 1 Training
- Project Manager - Quality and Safety Training
- Project Manager Core Tools Training
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Supervised team of 60 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Native or Bilingual
Software
SAP
QuickBooks
Procore
ComputerEase
Microsoft Office
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Sage WageEasy
Kronos
Interests
Dogs
Movies
Football
Baseball
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsPaid time offPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work weekQuote
You miss 100% of the shots you never take.
Wayne Gretzky
Timeline
Operations and Administration Manager
CoSourcing Partners
01.2024 - 03.2024
Team Administrator
Aurizon
12.2019 - 12.2023
Contractor Management Officer
New Hope Group
05.2019 - 11.2019
Bachelor of Arts - Communications
Rider University
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