Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Kristen Burm

Kristen Burm

Summary

Motivated and result-driven professional with expertise in product and program management seeking a role in a collaborative, fast-paced, and challenging environment. Excited to help others learn and grow, and strongly interested in the employee productivity space. Recognized as a highly organized and energetic self-starter, with strong critical thinking, creativity, and cross-team collaboration. Passionate about philanthropy, community outreach, and making a positive impact to society.

Overview

11
years of professional experience
4
Certifications

Work History

Microsoft
Redmond, WA

Product Manager 2
01.2022 - 05.2023

Job overview

Directly supported and drove projects for senior leadership at Microsoft in the areas of employee geographic strategy, engineering productivity, new employee onboarding, employee well-being, and optimizing for a hybrid workplace.

  • Researched factors impacting employee well-being by conducting a series of interviews and communicated recommendations that were well-received at the executive level.
  • Reduced time to first pull request for new engineers by over 30%, resulting in a major improvement to productivity.
  • Contributed to the broader onboarding program that provided new employees with guided learning paths and drove automation for scalability
  • Defined processes for promoting code share within the company (internal open sourcing) that are still in use today
  • Worked on defining prescriptive guidance for an employee geographic distribution strategy for geographic resiliency, as well other factors like talent availability
  • Defined Objectives and Key Results (OKRs) to measure success towards the geo-strategy above
  • Promoted from Program Manager I to Program Manager II in one year.

Microsoft
Redmond, WA

Executive Business Administrator
10.2019 - 01.2022

Job overview

  • Coordinated executive-level activities, including travel, live meetings across multiple countries, and large scale events.
  • Led a team of business administrators to align core business priorities, provided mentorship, and drove all-up initiatives.
  • Conducted research, prepared reports, and analyzed data to support decision-making.
  • Managed budget and headcount for a team of 200+ employees worldwide.
  • Complex calendar management, international and domestic travel arrangements, expense and budget support, and day-to-day operations for a Corporate Vice President.
  • Heavily involved in Microsoft's Giving Campaign in various leadership roles, and was the event lead for the Microsoft 5K event for 5 consecutive years, which raised over $500K with 4,500 in-person participants in 2019 for 4 nonprofits.


Denise Louie Education Center
Seattle, WA

Board Member, Volunteer
03.2017 - 02.2020

Job overview

  • Served as a board member on the school's Board of Directors and attended all board meetings and committee meetings for the organization where we discussed, made decisions, and voted on major business changes and additions. Provided ongoing advocacy for the organization's mission and vision.
  • Appointed Development and Auction Chair for 2018 & 2019 and helped to raise over $40,000 for the organization within my first year on the board. In 2019, we raised $190,000 for the second auction I chaired.

Kristen Burm, K, Microsoft
Redmond, WA

Business Administrator
05.2014 - 10.2019

Job overview

  • Provided administrative support to multiple Directors and teams
  • Began as a contractor for 10 months, then converted to a full-time employee
  • Calendar, travel, and expense management for multiple leaders up to Vice President level
  • Event planning, vendor management, asset management and procurement, and new hire onboarding to teams.

Kidspace Childcare Center
Seattle, WA

Assistant Teacher
09.2013 - 02.2014

Job overview

  • Early childhood educator to a classroom of 14 children ranging in age from three to five years old.
  • Developed lesson plans and activities to promote learning and development.

Horizon International School
Yangon, Myanmar

Teacher
06.2012 - 03.2013

Job overview

  • Early childhood educator to over 160 children ranging in age from two to six years old at an international school in Myanmar.
  • Responsible for classroom management and curriculum, provided language practice to native teachers, prepared and edited school documents.

Education

Central Washington University

Bachelor of Arts from Cultural Anthropology
04.2010 - 2012.03

University Overview

Graduated with a degree in Cultural Anthropology with a Museum Studies Specialization. I also received a minor in Studio and Fine Arts.

Cascadia Community College

Associate of Arts from Integrated Studies
03.2008 - 2010.03

Skills

    Product & program management

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Certification

Project Management Professional, PMI

Timeline

Product Manager 2

Microsoft
01.2022 - 05.2023

Executive Business Administrator

Microsoft
10.2019 - 01.2022

Scrum Boot Camp, Construx

04-2019

Financial Acumen for Desciion Making, Microsoft

01-2018

Strengthsfinder, Insights & Inclusive Behaviors (Soft skills trainings)

01-2018

Board Member, Volunteer

Denise Louie Education Center
03.2017 - 02.2020

Business Administrator

Kristen Burm, K, Microsoft
05.2014 - 10.2019

Assistant Teacher

Kidspace Childcare Center
09.2013 - 02.2014

Teacher

Horizon International School
06.2012 - 03.2013

Central Washington University

Bachelor of Arts from Cultural Anthropology
04.2010 - 2012.03

Cascadia Community College

Associate of Arts from Integrated Studies
03.2008 - 2010.03
Kristen Burm