Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
5
5
years of professional experience
Work History
Server
Valdosta Country Club
11.2023 - Current
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Sales Associate
A+B Etc.
08.2022 - Current
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Fine Dining Server
A+B Etc.
08.2022 - Current
Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
Assisted in maintaining inventory levels, ensuring adequate stock for optimal restaurant operations.
Continuously updated knowledge on wine pairings, enabling expert recommendations for diverse clientele.
Upheld strict cleanliness standards, adhering to food safety guidelines and maintaining an immaculate dining area.
Supported special events such as weddings or corporate functions, executing flawless service tailored to unique requirements.
Managed reservations efficiently, optimizing seating arrangements for maximum capacity utilization during peak times.
Adhered to all company policies and procedures while consistently delivering high-quality service experiences for every guest interaction.
Patient Care Coordinator
East Fishkill Dental Group
01.2019 - 03.2020
Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
Trained new staff members on office procedures and protocols, ensuring consistency in patient care delivery.
Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
Improved overall organization within the office by implementing electronic filing systems for patient records, reducing time-consuming paperwork processes.
Leadership Coach/ Organizational Development Specialist at Pathfinder Coaching NetworkLeadership Coach/ Organizational Development Specialist at Pathfinder Coaching Network