Microsoft Office Suite, Excel, Word, PowerPoint, Outlook, Access
Kristen M. Curran
Elizabeth,PA
Summary
Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
24
24
years of professional experience
Work History
Secretary
Elizabeth Forward School District
Elizabeth, PA
09.2007 - Current
- Prepare a variety of documents for building administrators and provide school-specific administrative support processes such as student services, locker assignments, activity forms
- Track student and staff attendance and coordinate substitute personnel for absent staff
- Set up and maintain filing system for students and staff – paper and electronic
- Read/sort/distribute incoming school mail, operate electronic mail systems and coordinate the flow of information internally and externally
- Answer incoming calls, provide information, direct calls where necessary, and take messages
- Greet visitors, handle inquires, and direct visitors to the appropriate destination
Patient Access Representative
UPMC Mercy Hospital
Pittsburgh, PA
03.2005 - 09.2007
- Registration for all emergency room, trauma, stroke, labor and delivery patients
- Insurance verification for previous shifts charts and checking for registrations errors
- Medical records merging charts for trauma/stroke/correct registration errors
- Copay collections for emergency room patients and end of day reconciliation of POS machine for credit card payments for copays
Patient Access Representative
UPMC Braddock Hospital
Braddock, PA
05.1993 - 01.2000
- Cross trained to work as a patient access representative in the emergency room, outpatient testing, reference lab as well as same day surgery and admissions
- Insurance verification on previous days charts and corrected for registration errors
- Preregistration for patients scheduled for outpatient tests, same day surgery, and admissions
- Assisted with department payroll duties such as calculating timecard hours, checking for errors, and submitting timecards to payroll department
Education
Secretarial Program, Certificate of Completion - Administrative Assistance And Secretarial Science
Bradford School
Pittsburgh, PASkills
Microsoft word, excel, and outlookExcellent grammar and spelling skillsInformation gathering and management
Expense tracking
Appointment Scheduling
Database maintenance
Organization
Software
Timeline
Secretary
Elizabeth Forward School District
09.2007 - Current
Patient Access Representative
UPMC Mercy Hospital
03.2005 - 09.2007
Patient Access Representative
UPMC Braddock Hospital
05.1993 - 01.2000
Secretarial Program, Certificate of Completion - Administrative Assistance And Secretarial Science
Bradford School